Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2016-02-23T02:16:52+00:00

    I am having the same problem as everyone else. However, under device managers the touch screen isn't even showing up. I KNOW THAT I HAVE A TOUCH SCREEN COMPUTER because I used it before. But now its acting up and I can not figure out a way to fix it.

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  2. Anonymous
    2016-03-01T22:16:29+00:00

    The only solution that worked for me when I updated to Windows preview builds was to run Driver Pack online and update all my drivers. The app does install Yandex search engine add on but it is easily removable. Before that I had tried every other possible method to solve this problem.

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  3. Anonymous
    2016-03-05T18:11:15+00:00

    Thanks, I was having the same issue i followed your steps and it worked.

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  4. Anonymous
    2016-03-16T12:06:05+00:00

    Still the same Problem under windows 10 with an Asus S550CB...

    Cannot touch the screen anymore, but the USB devices already are enabled...

    I hope it will be fixed somehow...

    Restarting, troubleshooting the device manager and the hardware didn't work :(

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