Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2015-05-09T18:20:48+00:00

    Awesome ..Worked :D

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  2. Anonymous
    2015-05-11T16:53:02+00:00

    Thank you! Thank you! Thank you! I had the same problem. But, ace 11485's solution didn't work for me. The troubleshooter gave me some kind of error message, that the problems hadn't been detected. I tried doing it manually, but the USB ports were all working. Then, I tried the mouse controller fix, but I don't have an option to choose properties. So, down the line I worked, trying everyone's suggestions, and then yours... I'll be damned... It worked. Did geek squad happen to mention "why" it works? Just curious as to what caused this. 

    Also, I've used geek squad a few times (ironically only problems with laptops and tablets... never needed them with my apple products) and they have helped. In fact, if I didn't find a solution, I was going to head over to them this afternoon. I find them to be very honest when they assess problems, even with my daughters laptop telling me to junk it, it wasn't worth saving. So, they have my business!

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  3. Anonymous
    2015-05-22T22:52:52+00:00

    This worked for my Asus Transformer Book TX300CA-DH71 too thanks.

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  4. Anonymous
    2015-06-09T04:49:57+00:00

    I did this and I did not work.

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