Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2014-02-02T21:05:39+00:00

    Thank you. My Asus touchscreen also stopped working This fix did the trick!! Thank you so much!

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  2. Anonymous
    2014-02-05T16:51:39+00:00

    Thank you

    worked great for me :-)

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  3. Anonymous
    2014-02-11T11:11:47+00:00

    Okay guys READ THIS!!!

    If you've tried all of these suggestions, updating drivers, enabling USB something or other, and it's all working dandy but your touchscreen still sucks like a bag of poo.. Try Shutting down your Laptop, don't put it into Hibernate or Sleep mode, completely shut it down, wait 10-30 secs and start it up again.. This is how it worked for me after Microsoft's shitty 8.1 update! It sounds simple but it worked for me!

    Hope it works for you guys.

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  4. Anonymous
    2014-02-12T01:32:15+00:00

    works... great... thank you!!!

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