Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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182 additional answers

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  1. Anonymous
    2014-01-30T04:42:23+00:00

    Nearly a year after you posted this it fix a touch screen issue on my Asus Zenbook.

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  2. Anonymous
    2014-01-31T09:51:29+00:00

    Hey all. I had a similar issue with my Zenbook Touch UX31A

    I wrote Asus several times and like many in this post it would come back. For no apparent reason my touch screen would stop working. I'm 90% sure it has something to do with a short-circuit when plugging in charger and/or when the laptop sits in standby for a period of time. Either way, this post helped me fix my issue.

    I don't have a wizard, but following the same routine I went to the device manager. Then under human interface there was a USB that was not enabled. I enabled it and voila.

    I've included a picture of what I enabled.

    Hope this helps

    This shows the action

    Afterwards the Touch Keyboard is at the bottom right next to the arrow. I couldn't add the 2nd picture for some reason.

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  3. Anonymous
    2014-01-31T23:33:56+00:00

    I do hope you enjoy your new Mac. I tend to use my mac more than other machines. It is currently in storage, as well as my dual boot windows/linux notebook, my 'Hackintosh OSx86' Project with a glowing apple mod. And, no, I haven't been able to get the hackintosh to boot properly yet. If you don't know what hackintoshing is, I would like to suggest the use of Google.

    I am currently using my new Asus X550C(A) (win8.1) Touchscreen laptop, it works fine with a few hardware bugs, but the touchscreen went odd, (I am actually on my second one of these, DUE TO TOUCHSCREEN PROBLEMS. [accidentalcapslocklol]) the first one I had worked fine. for about a day. the first time *I* turned it on (It was pre-setup, you see), there was a dead spot on the right hand side of the screen, but it was just unnoticeable, but, when I think back to when I couldn't use the touchscreen to scroll in Google chrome, I knew that there was something odd. one or two days later (I can't remember when it started, It was in between the period of the day after I had first turned it on, or the day after that or the day after that...) The problem was, the dead spot got worse, and I mean MUCH WORSE. It was like there was a whole family touching the screen wherethe dead spot was. It was nearly impossible to use the computer at this point, but I still managed to disable the touchscreen in tsk manager. A few days later, (Yes, a FEW days later) we took it back to the shop (currys/pc world) and THAT shop didn't have any left, so the next day, we had to commute to the 'Megastore' in Lisburn. they had one in stock. and that was the story of 'le touchscreen de problemé'. so, yeah.

    I would also love to help you on any (most) apple mac/Apple related problems you have with your mac. I would ALSO like to know which one you got. I will be waiting on the Apple support website (or here) if you need me.

    All the best,

    Owen weeowey.

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  4. Anonymous
    2014-02-02T03:29:24+00:00

    Thanks, this work me. :)

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