Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2016-05-04T23:17:59+00:00

    FINALLY!, Somebody that figured out my problem they all told me the same thing but never worked, i tried this and it starting working like new, thanks alot

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  2. Anonymous
    2016-05-02T19:11:53+00:00

    I had this problem too.  I went to settings and turned tablet mode on.  The touchscreen worked but I didn't like the format so I went back and turned tablet mode off again.  The touchscreen continued working.  Beats me why, but it worked!

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  3. Anonymous
    2016-03-16T12:06:05+00:00

    Still the same Problem under windows 10 with an Asus S550CB...

    Cannot touch the screen anymore, but the USB devices already are enabled...

    I hope it will be fixed somehow...

    Restarting, troubleshooting the device manager and the hardware didn't work :(

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  4. Anonymous
    2016-03-05T18:11:15+00:00

    Thanks, I was having the same issue i followed your steps and it worked.

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