Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2016-10-25T16:54:52+00:00

    OMG this was exactly what I needed! Thank you so much for posting. :)

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  2. Anonymous
    2016-10-18T15:59:02+00:00

    There are 2 issues in play here, both easily remedied.

    Go to Device Manager

    Open Human Interface Devices

    Click arrow to expand, look for HID-compliant touch screen

    Open HID-compliant touch screen & click on update driver

    Now click on Scan for hardware changes

    Almost done!

    Now right click on every entry under HID-compliant devices, click on Properties

    Look for a Power Management tab

    If Power tab exists click on it & uncheck the Allow the computer to turn off this device to save power.

    That setting is what causes ASUS Zenbooks to lose their touchscreens!

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  3. Anonymous
    2016-07-26T09:37:15+00:00

    I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

    1. Go to the Control Panel.
    2. Go to Troubleshooting (you may have to search for it)
    3. Click Hardware and Sound
    4. In the Device section, click Hardware and Devices
    5. Have the wizard scan your computer for hardware issues.
    6. Let the computer fix whatever issues you had.

    In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

    UPDATE:

    The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

    this worked with my ASUS zenbook UX305CA!

    thanks a lot!

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  4. Anonymous
    2016-07-11T17:31:08+00:00

    This thing works, thank you Ace, fixed my laptop, was having the touchscreen issue for the longest time.

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