Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2013-06-12T00:22:39+00:00

    Here is what works for me:

    Go to Control Panel

    Select large icons

    Open Human Interface Devices

    At bottom of this list are 2 USB Devices

    Open them one at a time, they will be shut off, turn them on.

    Be sure to do both of them.

    Everything is now OK.

    They apparently get shut off when you have the wrong settings for the sleep mode, don't exactly

    know why or which settings causes this to happen.

    Gene

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  2. Anonymous
    2013-06-08T20:50:28+00:00

    After years of waiting, I finally replaced my desktop PC with the ASUS S400CA.  Lovely machine, but the touchscreen stopped working for no apparent reason.  ASUS had me reboot the driver for the monitor, to no effect.  After another 45 minutes of "researching," they suggested I take it back to Best Buy.

    I suspect it's a Windows update problem, but after spending ten hours researching, reading forums, updating drivers, calling worthless support, "recovering" the system and then having to reinstall a dozen ASUS updates and 123 Windows updates, not to mention all my programs and e-mail settings, etc., I've realized ASUS was right.

    I'm returning it to Best Buy today for a new Mac.  I know the Mac will work, and the time I've wasted on this junk would have been better  spent learning to use a Mac.

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  3. Anonymous
    2013-06-05T04:19:58+00:00

    alright so it worked for me..but every couple of days it happenz again..itz always the same thing bout the usb devices that are disabled..any ideas on a permanent fix?

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  4. Anonymous
    2013-06-04T01:50:54+00:00

    i have a dell latitude XT2 and the touch screen and pen dont work on it now that i have given my self a new screen. I dont know what to do?? im going crazy with out it. Can u help me?

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