Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2013-06-22T23:56:45+00:00

    Thanks ace. you really helped me with my problem!

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  2. Anonymous
    2013-06-22T14:23:07+00:00

    In my case it was 2 USB input devices too. Thanks for your help.

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  3. Anonymous
    2013-06-21T01:46:46+00:00

    This worked for me too.  My touch screen worked on restart, but did not work on start up.  Now they both work.

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  4. Anonymous
    2013-06-15T15:27:44+00:00

    Thanks for your reply Gene, but I had already tried that and at least half a dozen other "remedies", and none of them worked.  In the end, I just couldn't understand why I should spend over $1,000 on a PC and new software, and then be expected to spend my own time trying to self-diagnose and "de-bug" it.  Just trying to understand and learn Windows 8 was more of a challenge than I expected, so I decided to leave all that to more patient people like yourself.  Clearly ASUS and MS are not concerned with the issues.

    As you can see, my new Mac is working just fine, and learning to use has been no more difficult than my  short experience trying to learn Windows 8 . . .  and considerably more rewarding.  If I find that I really need a touch screen (that works), I still have my I-Pad, which BTW, required no instruction or time to learn, has thousands more (useful) Apps, and as a bonus, integrates seamlessly with my new Mac.  And again, no de-bugging or instruction required.

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