Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2014-04-09T21:51:40+00:00

    Thank you so much! I was having the same problem and I was really worried. This was very helpful! :)

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  2. Anonymous
    2014-04-09T12:28:47+00:00

    Zazi8, In my case the screen needed to be replaced by Asus.  It took about 2 weeks.

    Actually I'm surprised by the number of people who say its a software issue.  Software tweaks for me worked intermittently but eventually they always stopped working at some point.  I don't really think that software tweaks should be necessary anyway, if the hardware were fine.

    Like you, I did a complete system restore and the problem startup up again immediately, so that means to be it's not a software issue. 

    Ever since the screen was replaced, the problem went away completely.

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  3. Anonymous
    2014-04-08T23:55:21+00:00

    Im having the same issues and nothing is working... :(

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  4. Anonymous
    2014-03-29T22:45:40+00:00

    This didn't work for me. Nothing has. But thank you!

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