Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

182 additional answers

Sort by: Newest
  1. Anonymous
    2014-11-30T14:31:44+00:00

    go into device manager and make sure all USB ports are enabled. This has happened twice to me, I don't know if they get turned off during updates or what, but enabling all USBs has fixed it each time for me. Good luck.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-11-28T11:32:01+00:00

    Thank you so much. It worked for me.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-11-10T01:27:26+00:00

    Tried the same steps and it worked. Thanks!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-11-01T23:01:09+00:00

    Great fix!!!!! Thanks

    Was this answer helpful?

    0 comments No comments