Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2015-01-02T18:42:15+00:00

    I was having the same problem, i tried trouble shooting , and it said there was a problem with my usb port so i fixed it but nothing happened. I turned it off and back on again but again, it didn't work. I went into my control panel and clicked on the pen and touch icon and immediately it started working again. I didn't have to change any settings. I am not good with computers so i just kinda messed around with it for a bit and found something that worked, hope all goes well. X

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  2. Anonymous
    2015-01-02T11:06:50+00:00

    I used this solve, only the device didn't have a particular name but was listed as "HID-compliant device". The driver was up to date, but disabling and enabling it the touch screen started working after a required restart. After the restart the list carries two new "HID-compliant devices", don't know why.

    I've had the U500 for almost 2 years now and the touch screen stopped working for no apparent reason. No new windows updates were installed prior to this and it stopped working mid-work not after a restart.

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  3. Anonymous
    2014-12-30T21:53:15+00:00

    I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

    1. Go to the Control Panel.
    2. Go to Troubleshooting (you may have to search for it)
    3. Click Hardware and Sound
    4. In the Device section, click Hardware and Devices
    5. Have the wizard scan your computer for hardware issues.
    6. Let the computer fix whatever issues you had.

    In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

    UPDATE:

    The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

    have a new asus 13" 2-n-1 which the touchscreen keeps popping off. This seems to have solved the issue. wanted to like the device but between screen glitches and slow/problem-matic wifi gonna return it. 

    great answer though

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  4. Anonymous
    2014-12-28T00:48:36+00:00

    saved me too. thx

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