Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

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  1. Anonymous
    2015-03-02T19:20:28+00:00

    The touchscreen on my ASUS Q200 E also stopped working at some point. This procedure (running troubleshooter) also found two disabled USB ports. When fixed, my touchscreen began working again.

    Thanks for the guidance!

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  2. Anonymous
    2015-02-09T20:42:31+00:00

    This fix worked for me. Thanks for the info.

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  3. Anonymous
    2015-02-09T19:35:46+00:00

    Whoa! this totally worked on my Asus K550l, I've had this issue for months and was just to lazy to do the research. Thanks!

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  4. Anonymous
    2015-01-31T10:11:28+00:00

    My touchscreen stopped working as well...

    I came here to see if there was a fix but as soon as I signed in I figured out why it wasn't working.

    It turns out somehow my narrator got turned on, when it is on the screen touch feature no longer works. In a few cases this might be what happens to others as it has never happened to be before and I have no idea how it got turned on in the first place.

    It worked perfectly once again after I shut down the narrator.

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