Touch screen not working for Asus laptop

Anonymous
2013-02-12T19:00:49+00:00

i have the Asus - 11.6" Touch-Screen Laptop - 4GB Memory - 500GB Hard Drive - Steel Gray and for some reason my touch screen is not working anymore. It worked perfectly  the other day but today it is not. Does anybody know why and what i can do to fix this problem?

p.s. i already tried restarting my laptop and shutting it down.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-03-24T16:07:29+00:00

I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

  1. Go to the Control Panel.
  2. Go to Troubleshooting (you may have to search for it)
  3. Click Hardware and Sound
  4. In the Device section, click Hardware and Devices
  5. Have the wizard scan your computer for hardware issues.
  6. Let the computer fix whatever issues you had.

In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

UPDATE:

The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

Was this answer helpful?

300+ people found this answer helpful.
0 comments

182 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-07-02T14:19:01+00:00

    my name is glenn i have a Window 8.1 but it won't let me fix the touchscreen system

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-06-27T14:54:13+00:00

    I had this issue with my VivoBook S400CA touch screen and fixed it today doing the following:

    1. Go to the Control Panel.
    2. Go to Troubleshooting (you may have to search for it)
    3. Click Hardware and Sound
    4. In the Device section, click Hardware and Devices
    5. Have the wizard scan your computer for hardware issues.
    6. Let the computer fix whatever issues you had.

    In my case there were 2 USB input devices that were disabled that the wizard enabled for me.  The touchscreen immediately started working.  Hope this helps someone.

    UPDATE:

    The problem used to come back periodically.  But since updating all of my drivers a while back, the problem has not resurfaced.

    Asus Transformer Flip Book

    It worked, delete the unknown serial devices, they come back but screen started working, thank you ASUS was zero help.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-06-09T04:49:57+00:00

    I did this and I did not work.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-05-22T22:52:52+00:00

    This worked for my Asus Transformer Book TX300CA-DH71 too thanks.

    Was this answer helpful?

    0 comments