This thread is 3 years old, and the problem is still present. With hundreds of people signing in and actually commenting, there must be tens of thousands of other people viewing this thread looking for a solution where there is none.
I encountered this problem again today, but it wasn't my first time. I've run into this countless times going back as far as I can remember with Windows - at least a decade. Why don't the Microsoft engineers visit this thread and fix this bug? This is one
of the most active Microsoft threads I've seen. Aren't there any flags for threads that receive above a certain number of replies or "I have this problem too?"
The "Answer" given in the thread byMuhammad Adeel Javaid did not work for me, and clearly, it isn't
working for many other people. Who decided that this was the "answer?"
The workaround of closing other MS Office apps might seem easy, but when you're in the middle of working on several documents across multiple Office applications in an Enterprise setting, it's a serious workflow disruption, because now I have to go back,
find all those documents in whichever folders they were in, open them up, and figure out where I left off and what I was doing.
Microsoft needs to fix this bug once and for all.