the action can't be completed because the folder or a file in it is open in another program

Anonymous
2013-03-21T10:22:13+00:00

this is annoying

the files or folders in question are not open in another program, windows is just refusing to let them be moved or deleted due a recent action ie: photographs moved elsewhere etc

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-21T10:43:05+00:00

This may also be helpful:

Open Windows explorer.

Click ‘Organize -> Folder and search options’ (or ‘View -> Folder options’).

Select the ‘View’-tab.

In the ‘Advanced settings’ window, disable ‘Launch folder windows in a separate process’.

You may need to force restart all explorer instances (via task manager) or reboot your computer if the setting is not applied immediately.

Was this answer helpful?

90+ people found this answer helpful.
0 comments No comments

193 additional answers

Sort by: Most helpful
  1. Anonymous
    2014-02-28T06:50:09+00:00

    Again, thanks so much for trying to help me out.  But I think Windows Explorer in Windows 7 and 8 work differently.  I have nothing at the bottom of the screen like what you show above. There is no thumbnail view at the bottom.  So I can see why there would be problems in Windows 7. 

    I was confusing what you referred to as a Details Pane with Details View. There is an option to show a Details Pane on the right side of the screen, but I've never had that on.  The only thing at the bottom of my window are two icons you can click to switch between Details View and Large Thumbnail View.  Again, I am on details view and this still happens.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-02-27T10:45:26+00:00

    I sympathize Steve. The bottom line is that this problem should have been addressed and fixed by Microsoft long ago. I think TironRaptor is correct, this issue is caused by a lock/bug in the thumbs.db files (even if thumbnails are not displayed). Avoiding the issue using the steps above works, but is a pain as you only have to forget a step and the problem is back again.

    I think the reason using a 3rd party file manager works is due to those applications displaying 2 (or more) file panes. Clicking on files across the panes appears to release whatever locks Microsoft has invoked in the thumbs.db files (this is an assumption but seems to make sense when looking at the behaviour). 

    Wish I could give you more positive advice, but I think we are all stuck with this problem until Microsoft fixes it (if ever).

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-02-27T02:37:25+00:00

    I feel like you're on the verge of solving my problem; but so far no luck.  I appreciate your assistance.

    The 'details' and 'preview' panes, at the bottom and right sides of the window don't seem to be doing anything that you cannot do in View mode on the toolbar.  I have the view setting as Details.  As far as I can tell in W8 there is no "organize" on the toolbar.

    I am always in Details view when I attempt this.  There are no thumbnails displayed.  The problem isn't constant.  It is intermittent.  I'll try and fail and try again five minutes later and succeed.  Because it seems to work later, I think you're on to something regarding the thumbnails.

    It's probably different on windows 8, but I haven't got a Windows 8 system to use to find out what the differences are.  I'm throwing up some screenshots though, to illustrate what I mean, in hopes it'll allow someone that does have Windows 8 to work out what they are.

    In this first image, I show the three sources of thumbnails I've found so far:

    Circled in Blue, the icons themselves, in this case set to medium.  Circled in Red is the details pane, and in green the preview pane.

    This one shows a details-icon view of what happens when you select a folder.  Circled in red, a medium-size folder icon in the details pane, showing as its contents a thumbnail preview of one of the album covers inside it (there's two albums, each in their own subfolder.)  In green are the options to enable or disable both the preview and details panes.  You'll note the preview pane is blank:  It only works on files, not folders.

    In order for the files to get locked, SOMETHING has to be loading the files to trigger the lock.  In this case it's clearly something in windows explorer.  All I've been able to find so far in 7 are these three thumbnail previews.

    It seems to me what is happening is that the files are getting loaded to generate the thumbnails, setting the lock...and then aren't getting unlocked after the thumbnail's retrieved.  In fact the lock only seems to get released if you leave the page that triggered the lock and come back (that it isn't locked when you come back strongly suggest there's a cache involved, keeping it from getting loaded again).  I'm not 100% sure of the conditions for unlocking it, as it seems a bit complicated, especially when subfolders get involved.  I've personally been able to reset it by closing the window and opening a new one, as well as hitting 'back' and re-entering the folder(but I tend to use 'back' to get out of subfolders too, so that took me one level higher up.)

    7 at least only seems to load the file and set the lock if something actually does trigger a thumbnail generation.  If all three options are off (or the ones which are enabled don't actually get to load a thumbnail), it never seems to trigger the lock.  The details pane is particularly insidious this way, because its preview is both hard to notice AND only gets triggered when you actually click on something.  So if you're on a 'small icons' view and click a folder to delete it, the details pane loading the preview is what triggers the lock, mere moments before you push delete.

    It's entirely possible 8 does things differently; it might even be preemptively loading them or something.  I have no clue; I personally have no desire to get or use 8 at all, and the amount of time I've ever spent using it wouldn't make it into the double digits if measured in minutes.  As such, I've got nothing other than speculation to go on.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-02-26T23:39:48+00:00

    I feel like you're on the verge of solving my problem; but so far no luck.  I appreciate your assistance.

    The 'details' and 'preview' panes, at the bottom and right sides of the window don't seem to be doing anything that you cannot do in View mode on the toolbar.  I have the view setting as Details.  As far as I can tell in W8 there is no "organize" on the toolbar.

    I am always in Details view when I attempt this.  There are no thumbnails displayed.  The problem isn't constant.  It is intermittent.  I'll try and fail and try again five minutes later and succeed.  Because it seems to work later, I think you're on to something regarding the thumbnails.

    Was this answer helpful?

    0 comments No comments