ISO image mounting problems under Windows 8 Pro

Anonymous
2012-12-02T16:23:00+00:00

Whenever I try to mount ISO with the inbuilt mounting of Windows 8 Pro it returns 'Couldn't mount  file' 'Sorry there was a problem mounting the file' or 'The disc image file is corrupted'.

In some instances the file gets mounted nevertheless, but to discover it, I have to look at Computer where all drives are shown.

In either instances, whenever I drop an ISO, which contains audio from SACD or other media, in J River Media Center's 'Playing Now' field, it shows every single track of the disc image file and plays them nicely. So it does, even when burnt onto a DVD+R So, obviously, the ISOs are healthy and the problem should with Windows...

I would be glad to hear from you on the matter.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-03-15T22:51:18+00:00

The file needs to be renamed to .exe on the Microsoft site.  It's an executable, not an ISO

(Visio 2013 64 bit English)

ok guys, I FOUND THE SOLUTION by accident.

Here is how to fix the problem (at least it worked right away when i did it, so try it!)

RIGHT-CLICK the image file in question (.IMG, .ISO, etc...) and choose a default program to open with. WIndows ABSOLUTELY NEEDS TO BE the DEFAULT program to open image files. There is a unreported bug about Windows 8 explorer not being the default , therein not opening a valid, uncorrupted image file.  YOU MUST set Windows Explorer as the default in order to mount image files as a virtual DVD drive in WIndows 8. 

Thats all, and I hope that this actually works for you. thanks! and if it works, please mark this as helpful to show your appreciation, since there is no kudos or thanks button. :D

Here what I did, eject SD card (you don't have to take it out of the computer).  Try to mount again.  I did this and it worked perfectly.

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  1. Anonymous
    2013-09-20T12:39:04+00:00

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  2. Anonymous
    2013-09-30T02:40:16+00:00

       

    I wrote an article about this and how to solve it:

    http://www.danielclasson.com/issue-with-mounting-new-iso-files-from-technet-in-windows-8-and-windows-8-1-preview/

    Great tip, Daniel.  Worked like a charm.  Amazing that the solution is as simple as copying the .img file to a new location.  Equally amazing that this is even necessary.

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  3. Anonymous
    2013-10-06T19:04:25+00:00

    H i everyone.. i think i have just managed to install Microsoft office 2013 professional plus -- i was having problem with the download ISO file saying that it wasn't able to be mounted. i was reading around on loads of forums with people having the same problem but ending up in a dead end.. so i was messing about with the icon and the properties to see what other program i could open it with and one was suggesting on windows 8  though there store was zip programs.. what made me think why would it suggest a zip program when it was ment to be a ISO file so i went back and changed that iso to open with winrar and then i unzipped all the files into a folder and then ran the setup and it worked and finished installing. i hope people get it to work like i did and if so spread the word people.. we have to let everyone know =D

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  4. Anonymous
    2013-10-15T16:26:00+00:00

    After reading the other replies here, I may have had a different problem than you, but here's one solution.  After the error appears, open up explorer and see if it still mounted.  In my case, it was a drive letter conflict because I had a SD card in, and that's what caused the error.  In my case, though, it still mounted as drive letter F:\ even though it's preferred drive letter (E:) was taken.    

    Absolutely yes! I have a Sony Vaio with an integrated card reader, and when I had removed the SD card the problem was solved. Thanks!

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