ISO image mounting problems under Windows 8 Pro

Anonymous
2012-12-02T16:23:00+00:00

Whenever I try to mount ISO with the inbuilt mounting of Windows 8 Pro it returns 'Couldn't mount  file' 'Sorry there was a problem mounting the file' or 'The disc image file is corrupted'.

In some instances the file gets mounted nevertheless, but to discover it, I have to look at Computer where all drives are shown.

In either instances, whenever I drop an ISO, which contains audio from SACD or other media, in J River Media Center's 'Playing Now' field, it shows every single track of the disc image file and plays them nicely. So it does, even when burnt onto a DVD+R So, obviously, the ISOs are healthy and the problem should with Windows...

I would be glad to hear from you on the matter.

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-03-15T22:51:18+00:00

The file needs to be renamed to .exe on the Microsoft site.  It's an executable, not an ISO

(Visio 2013 64 bit English)

ok guys, I FOUND THE SOLUTION by accident.

Here is how to fix the problem (at least it worked right away when i did it, so try it!)

RIGHT-CLICK the image file in question (.IMG, .ISO, etc...) and choose a default program to open with. WIndows ABSOLUTELY NEEDS TO BE the DEFAULT program to open image files. There is a unreported bug about Windows 8 explorer not being the default , therein not opening a valid, uncorrupted image file.  YOU MUST set Windows Explorer as the default in order to mount image files as a virtual DVD drive in WIndows 8. 

Thats all, and I hope that this actually works for you. thanks! and if it works, please mark this as helpful to show your appreciation, since there is no kudos or thanks button. :D

Here what I did, eject SD card (you don't have to take it out of the computer).  Try to mount again.  I did this and it worked perfectly.

Was this answer helpful?

3 people found this answer helpful.
0 comments

64 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2013-10-29T18:55:34+00:00

    The SD Card being present was my problem too. I just changed the drive letter and it worked like a charm.

    Same issue here again on my Surface Pro.  I had an SD card as D:\ drive.  I moved it to another drive letter (in my case S:), and now I can mount ISO images without any issue.  The ISO's mount to D:, E:, F:\ etc in that consecutive order.

     

    Cheers for the find guys!

    Excellent answer...have been wondering about this issue for a while, but just got around to Goggling it....and it took me here!!!! I first ejected my SDHC card and it worked, thus showing it was indeed the card at fault somehow... I re-named my SDHC card to letter 'R:'. You were right...it just needs to be named a letter on down the line, because windows puts the 'mounted drive' under my computer as a drive letter...thus c, d, e, f, g, etc in consecutive order. I had tried to mount several images and it ends up under 'my computer' weather it actually mounts it or not...NOT mounted in my case...the error...So, when I re-named it, worked fine. Thanks for a simple solution.

    Worked for me too!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-24T16:37:02+00:00

    Thank you so much for this write up. I had an SD card in the slot on my Surface Pro and you mentioning it reminded me so I pulled it out and the .iso mounted on the first try. No more 'Sorry there was a problem mounting the file'. This fixed me I hope it can help fix someone else.

    BTW, Microsoft this needs to be patched.  The native Mount functionality should find the next available drive letter or if none are available the error should let you know you need to make one available.  This is a bug that needs to be addressed.

    Thanks again.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-22T15:18:42+00:00

    This worked for me. Thanks bud.

    Was this answer helpful?

    0 comments