Weather gadget not working- Cannot connect to service

Anonymous
2013-01-14T14:07:43+00:00

original title: Weather gadget not working !!

I have Windows 7 Ultimate 64 - bit and my weather gadget is not working, it is displaying a message "Cannot connect to service .

I have also tried by turning off firewall and antivirus but it still don't works for me .

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-01-15T09:19:57+00:00

Update:

Microsoft has DISABLED the weather and currency gadgets via a recent Security Update, due to concerns over the vulnerability associated with these gadgets running on your computer. You can read more about it here: http://support.microsoft.com/kb/2719662 . Adjusting your computer's settings and all these other "suggestions" people are making, will NOT work. The function has been REMOVED from the operating system. It has also been removed from the Windows 8 operating system. There are "theorists" that either agree that there is a security issue within the gadgets or Microsoft just does not want to support gadgets (usually third party software) and thus, has disabled them in Windows 7 and eliminated them in Windows 8.

Thanks to DaveNYC for the Info. Spread the word because many people are facing this problem just like you.

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Anonymous
2015-05-29T15:03:04+00:00

To all having this problem, the following worked for me:

After eading all kind of solutions, I changed the config.xml file according instructions and then I got connected but only to my own location (in my case Amsterdam). Tried everything else, no results, till I only give the exact zip code for the place I like to see the weather in the search menu and guess it worked, then I did the same on my computer in Greece (via teamviewer) and there it worked as well.

I hope it will help you as good as it did for me.

Ron

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  1. Anonymous
    2013-03-07T00:39:35+00:00

    Astonishing! Your solution worked for me as well.  Thank you very much.

    Since March 1st, tried "100" other tricks published on the Internet and nothing else worked.

    I gave up and tried to install other weather gadgets, widgets, apps and weather software and  I was not happy with them: too much memory usage or to big displays or they dragin  a lot of extra gimmicky toolbars. I know about security exposure, but nothing happened via that gadget last 8 yrs and Symantec hopefully can catch intruder.

     

    Same as your father, I (70 years old women, previously also IT specialist) use the weather gadget a lot. Live in Calgary were temperature can drop or rise a lot: Chinook winds have been observed to raise winter temperature often from below -20°C (-4°F) to as high as 10-20°C (50-68°F) for a few hours or days, then temperatures plummet to their base levels.  My outdoor thermometer is behind a window covered in ice and I have to go out with my dogs a lot. That old weather gadget is a winner for me.

     

    Thank you again.

    No problem I'm so happy it is working for everyone. Makes me feel good actually.  I spend 10 hours a day troubleshooting and engineering solutions for military and they expect quick results. I guess I am used to that routine now because when my dad said he had no idea what the temperature was outside because the gadget stopped working I was all over the Internet last night from about 6pm to 9pm earching for solutions. Every trick you tried I am sure I tried at some point. He was watching American Idol trying to reply to some Outlook email and everytime I found a different potential "fix" I would just snatch the laptop from him and give it a shot. I don't think he anticipated that I would end up coming up with my own fix lol. But he told me hat it says 37 degrees and fair skies (snow storm is over) so he's happy. And at the end of the day, that's all that matters :-)

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  2. Anonymous
    2013-03-07T00:56:17+00:00

    Gold Star for you, sir.

     

    This is kind of a brute force approach and requires a known good machine, but we all have plenty, right?

     

     

    Yes sir, when all else fails (and there were at least 7 different attempted fix fails) brute force approach is the answer :-) Before I overwrote the files I did notice that both my dad's config.xml and system.ini files seemed to be missing some information when compared to mine. Also, inside the weather gadget cache folder was three xml files on my machine while his did not have any. I am still not sure what happened, but my guess would be the the gadget hit a fault, crashed and auto-restarted. I noticed that when the gadget looks for a temperature update the xml files inside the cache change (time stamp). This appears to be controlled by the setting.ini file. Perhaps while in the middle of an update, the weather gadget hit it's fault. That would explain the missing information and the missing xml files in the cache.

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  3. Anonymous
    2013-03-07T06:11:22+00:00

    This is a great fix if you have access to another Windows 7 PC, however, is there a solution for those of us who don't?

    What are microsoft doing about this?

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