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Original title : video tdr failure
what is that mean?? how to solve it, does it effecting the video quality in my pc?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had this problem and think I have found the cure. Open up the Nvidia Control Panel (probably bottom right tasks bar) left hand side of control panel click on Phys configurations, click on automatic and change to GForce (if this is what your computer runs) click apply - hopefully this may cure your problems. If not increase the power to your cpu,
Hi Sya Erina,
Thank you for posting your query in Microsoft Community Forum!
Based on the issue description, it appears that you are getting an error video tdr failure on the computer.
To guide you in the right direction, I need a few more information from the computer that has the issue. Please help me answer the following questions:
1. When do you get this error message?
2. Were there any recent changes made on the computer prior to the issue?
I will certainly help you out with this issue.
TDR is the Timeout, Detection, and Recoverycomponent in Windows. **** What happens is the Graphics Display driver for the installed graphics card stops responding. When this happens, windows will stop and restart the driver to fix the problem.
The most common reason for this issue is that the graphics device is being overloaded or used beyond its capabilities.
This happens most often when playing graphic intensive games, but can happen with any process that uses a large amount of graphic resources, such as when editing or creating videos.
Some things you can do to avoid these problems:
a. Make sure you are using the latest graphics device driver.
b. Manage your time working with programs that are graphic intensive, exit any other programs that might also use a large amount of resources.
I would suggest you to download and Install the latest graphic card drivers from the manufacturer’s website and check.
You can install Windows 7 drivers in compatibility mode if there are no Windows 8 compatible drivers.
Follow these steps:
a) Press the ‘Windows + W’ key on the keyboard.
b) Type compatibility in the search box and then press enter.
c) Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.
d) Select the drivers and install.
If the issue persists or you have further questions on Windows, please do not hesitate to let us know. We will be glad to assist you.
thanks for taking time to reply but there is nothing labeled driver installer in the list. not sure which driver is causing the problem. i don't run any games or any video intensive programs. this windows 10 free upgrade is costing too much time. search on "stop code video TDR failure atikmpag sys" (which is what the screen says when problem occurs) results in a myriad of different solutions and directions, most in techie talk. microsoft should provide a solution readily usable by the average computer user. my computer worked just fine with windows 7 -- glad i did not upgrade my other computer!
thanks for taking time to reply but there is nothing labeled driver installer in the list. not sure which driver is causing the problem. i don't run any games or any video intensive programs. this windows 10 free upgrade is costing too much time. search on "stop code video TDR failure atikmpag sys" (which is what the screen says when problem occurs) results in a myriad of different solutions and directions, most in techie talk. microsoft should provide a solution readily usable by the average computer user. my computer worked just fine with windows 7 -- glad i did not upgrade my other computer!
It is the driver for an ati/AMD graphics card on your system. That is the driver to remove. If there is no uninstaller that saves a step. But you still will need to remove it using Device manager.
Video TDR Failure – atikmpag.sys
I’m having the same problem other users are having but mine may be a little unique.
I have a Dell XPS desktop running on Windows 10 with two Samsung monitors connected to it. In the Control Manager I set up monitor 2 to “extend these displays” and it has worked well flawlessly for the past 5+ years. After two updates were automatically installed on 09/13/2017… (1) 2017-09 Cumulative Update for Windows 10 and (2) 2017-09 Security Update for Adobe Flash Player, I started getting the above-mentioned failure and blue screen when waking up from sleep mode.
I found a workaround and although not ideal, I’ve avoided the failure and blue screen at least up to this point.
In the “multiple displays” section under Control Manager there are four options
If I select either option 1 or option 2 when the computer wakes up from sleep mode then I don’t get the failure or blue screen and the monitor comes to life. Of course only one monitor comes on, but if I need both while working all I need to do is get back into Control Manager and select option 3, and both monitors function as before. I just have to remember when I’m done to go back into Control Manager and change it back to either option 1 or option 2. If I don’t then when the computer wakes up again and sees both monitors I get the failure and blue screen.
Just powering down the second monitor before waking up the computer isn’t a solution. I tried that and got the failure. It has to be managed in the Control Manager.
Like I said this workaround isn’t ideal. But at least I don’t have to watch the monitors trying to wake up 3 or 4 rapid times in succession before the computer decides to do a reboot. I save myself several minutes of frustration. By the way, the computer is not used for gaming or any other extensive resource hogging application. I use it for email, Microsoft apps (Excel and Word) and the internet.
