Windows Movie Maker Error- Not enough memory

Anonymous

Whenever I try to save one of my movies a little bit into the save process it stops and says I do not have enough memory try again with a lower resolution. I've tried every resolution and bit rate and it still doesnt work. I am almost positive its not my computer hardware. I have a 3rd Gen i7 (1.9GHz), 8 GB RAM, 256 GB SSD (90 GB Free), and Intel HD 4000 Graphics. The movie when saved should be no more than 200 MB so i don't know what the problem is. If I can use a full Autodesk/AutoCAD suite to make parts and do 3D renderings, im sure my computer should be able to handle a slideshow of stills.

Original title: Windows Movie Maker Error- Not enough disk space

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Anonymous

Error:

Movie Maker

There isn’t enough memory available to save this file. Try saving it at a lower resolution.

I am using Movie Maker 2012 with Windows 7 Professional on an HP Pavilion dv6 notebook with 4 gigs of memory and an Intel Q720 processor at 1.6 Ghz.

My videos are .MOV files from a Canon PowerShot SX260 HS camera.

This error has occurred several times on several projects. The projects are saved and the error is replicable each time I tried to save the move in High Resolution (HD: 1920x1080). The error occurs at the same percentage on the progress bar, upon replication of the problem. Increasing the size of the Windows swap file makes no difference. While the movie is being rendered (before the error occurs) Task Manager shows CPU use at 80%+ and the memory use increases nearly linearly with time until 4 gigs are used. Then the memory use stays at 4 gigs, the CPU drops to near 0, and after a few minutes the error appears. The movies can be saved successfully at “Computer” resolution (854x480) and the memory use never went above 1.55 GB.

I can repeat the error with a single .MOV video of length 47 seconds. I saved the project with just this single video. The error is replicable with this long video at 26% complete. I then split that video, without shortening the total video, using the Split edit command. The movie can now be saved. To clarify, I did not shorten or edit the video, except to add a split at the 21 second point. The movie renders successfully from this split video, and the memory use never went above 1.55 GB.

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51 additional answers

Anonymous

2013-11-04T05:30:54+00:00

I am confirming that I sent log files as requested through private reply.
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Anonymous

2013-11-04T04:18:10+00:00

Hi prettyplease24,

Thank you for posting here. From what I understand, you're also having the same issue of getting an error message that you don't have enough memory when trying to save your movie, yes?

If so, then we request you to gather the **log files for Movie Maker**so that we can further investigate your issue. Please upload the logs in the private message area that I have enabled for you. To access this,

be sure that you are signed in to Microsoft Community and click the notification which states that “You have a private reply to this message. Click here to read it on our secure private message section" or by clicking the “Private Messages” tab.

We'll wait for your response.

Regards.
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Anonymous

2013-11-04T02:56:08+00:00

Has anyone found a fix yet? Below options do not work for me. I have a brand new computer (Oct/2013) so I am convinced that the application is flaky. The shame is now that I have a movie maker file I can't do anything with it. Hours of work to prepare the file and troubleshoot gone to waste. This is a last ditch call for help. Francis_S, has anyone reported success yet?
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Anonymous

2013-07-09T18:56:15+00:00
Hi preizler,

Thanks for participating. Yes, you can create dump on Windows 8 by reproducing the issue on Movie Maker and once you received the error, follow these steps to create the dump file:
1. Press Windows button.
2. On your Start screen, type Task Manager and press Enter.
3. Right-click Movie Maker and select Create dump file.
4. Wait until the process is done and you will be given the path where the dump file was saved.
For the log files, it would be best if our support specialist do that part. If you want, you can send us log files of your Movie Maker for interpretation. For the instructions, kindly refer to my private message. You need to sign in to Microsoft Community to see Private Messages button in line with All Replies.

Regards,

Richard
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