Windows Update KB 2742597 has repeatedly failed to update

Anonymous
2013-01-09T07:10:14+00:00

repeated failures to update

Windows for home | Other | Windows update

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Anonymous
2013-01-09T12:54:25+00:00

RE: Unable to install KB2742597 update manually or via Microsoft Update.

I too had this problem… here is how I resolved the issue using the “manual” installation method on my Windows XP SP3 32-bit (x86) computer.

Download Microsoft .NET Framework Version 1.1 (dotnetfx.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26

Download KB2742597 (NDP1.1sp1-KB2742597-X86.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?id=36281

Using the compression tool (WinRar, WinZip, etc) of your choice, extract the dotnetfx.exe file to an empty folder – when extracted this folder should contain the following five files: install.exe, InstMsi.exe, InstMsiW.exe, netfx.msi and netfx1.cab.

Run the NDP1.1sp1-KB2742597-X86.exe file which you downloaded.

Follow the installation prompts – when prompted to insert the Microsoft .NET Framework Version 1.1 CD, click browse and navigate to the folder containing the files extracted from dotnetfx.exe, select netfx.msi, click okay then continue with the installation.

This should, if you are having what I assume is a missing file(s) issue, lead to a successful update of KB2742597.


Addendum

If you encountered problems and/or want to try an alternate method to resolve this issue, try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

NOTE: Be sure to use files in the same language (English with English, Spanish with Spanish, Russian with Russian, etc) – doing otherwise will, in all probability, cause installation errors and an unsuccessful update.

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  1. Anonymous
    2013-01-10T20:39:53+00:00

    I tried all suggested ways to fix this problem, but NDP1.1sp1-KB2742597-X86.exe does not install. 

    It starts preparing installation and then disappears from the screen.

    Any other suggestion, please?

    This is very annoying, since it is not the first time that Updates of Microsoft .NET Framework cannot be installed.

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  2. Anonymous
    2013-01-10T21:41:27+00:00

    What do you do, for this problem, when you don't have access to the Microsoft.NET Framework Version 1.1 CD?

    I don't have one and this failure to update is very frustrating every time I turn on my computer.

    Thanks for any help you can give.

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  3. Anonymous
    2013-01-10T21:56:58+00:00

    The original solution has you download the .net 1.1 package from Microsoft. There is no CD.

    Download Microsoft .NET Framework Version 1.1 (dotnetfx.exe) via:

    http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26

    Then  "Using the compression tool (WinRar, WinZip, etc) of your choice, extract the dotnetfx.exe file to an empty folder – when extracted this folder should contain the following five files: install.exe, InstMsi.exe, InstMsiW.exe, netfx.msi and netfx1.cab."

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  4. Anonymous
    2013-01-11T00:29:33+00:00

    XP Home users...other OS may also work with this procedure...here's what I did...tedious and time consuming, about an hour total, but everything updated and no errors or failures:

    Uninstall Microsoft .NET Framework 1.1 from within Control Panel

    Exit all open/running programs at bottom toolbar

    Make sure any 3rd party firewalls are OFF and any 3rd party antivirus programs are OFF

    Go to Internet Explorer and access Windows Update and re-install any "High Priority Updates", these will include the MS .NET Framework 1.1 SP 1 and all current updates, including this KB 2742597

    Hope this helps...let me know

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