Windows Update KB 2742597 has repeatedly failed to update

Anonymous
2013-01-09T07:10:14+00:00

repeated failures to update

Windows for home | Other | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-01-09T12:54:25+00:00

RE: Unable to install KB2742597 update manually or via Microsoft Update.

I too had this problem… here is how I resolved the issue using the “manual” installation method on my Windows XP SP3 32-bit (x86) computer.

Download Microsoft .NET Framework Version 1.1 (dotnetfx.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26

Download KB2742597 (NDP1.1sp1-KB2742597-X86.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?id=36281

Using the compression tool (WinRar, WinZip, etc) of your choice, extract the dotnetfx.exe file to an empty folder – when extracted this folder should contain the following five files: install.exe, InstMsi.exe, InstMsiW.exe, netfx.msi and netfx1.cab.

Run the NDP1.1sp1-KB2742597-X86.exe file which you downloaded.

Follow the installation prompts – when prompted to insert the Microsoft .NET Framework Version 1.1 CD, click browse and navigate to the folder containing the files extracted from dotnetfx.exe, select netfx.msi, click okay then continue with the installation.

This should, if you are having what I assume is a missing file(s) issue, lead to a successful update of KB2742597.


Addendum

If you encountered problems and/or want to try an alternate method to resolve this issue, try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

NOTE: Be sure to use files in the same language (English with English, Spanish with Spanish, Russian with Russian, etc) – doing otherwise will, in all probability, cause installation errors and an unsuccessful update.

Was this answer helpful?

0 comments No comments

65 additional answers

Sort by: Oldest
  1. Anonymous
    2013-01-10T09:57:48+00:00

    Thank you very much for your post, but sorry, any solution work.

    First try perryep, download both file, unpack dotnetfx.exe in emty folder, run NDP1.1sp1-KB2742597-X86.exe, select netfx.msi and fail. Message is: "netfx.msi No es un paquete de instalacion válido ... " (netfx.msi is not a valid installation package ... " error 1706 "No se encontro ningun origen valido ..." (Not find any valid source ... )

    Second try Gary G_707 and didn't work.

    Please help. any suggestion?

    Thank you very much.

    My pleasure... sorry it did not work. Not sure, but it may be due file variation between what appears to be a mixture of Spanish and English file versions.

    You might try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-01-10T09:58:39+00:00

    Takes 10 minutes to execute and works fine.

    (Would you excuse my bad English writing but English is not my mother tongue)

    Anytime. Glad it worked.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-01-10T09:59:54+00:00

    Excellent!  Thanks for your help - it fixed the problem.  Appreciate your help!

    My pleassure... glad it worked.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-01-10T10:21:31+00:00

    Well, my experience was a little different but it worked easily. I didn't extract anything anywhere. I just downloaded both files to a folder on my desktop. First I ran the dotnetfx.exe file. After that was done I ran the NDP1.1sp1-KB2742597-X86.exe file. Problem solved. Thanks for pointing me in the right direction.

    Anytime... glad to help.

    There is now an "Addendum" (see below) to my original post that I intended to include as an alternate solution method, but I somehow overlooked doing so.

    Since that is basically the approach you took, your reply made me realize my discrepancy. Thanks!

    If you encountered problems and/or want to try an alternate method to resolve this issue, try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

    Was this answer helpful?

    0 comments No comments