Windows Update KB 2742597 has repeatedly failed to update

Anonymous
2013-01-09T07:10:14+00:00

repeated failures to update

Windows for home | Other | Windows update

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Anonymous
2013-01-09T12:54:25+00:00

RE: Unable to install KB2742597 update manually or via Microsoft Update.

I too had this problem… here is how I resolved the issue using the “manual” installation method on my Windows XP SP3 32-bit (x86) computer.

Download Microsoft .NET Framework Version 1.1 (dotnetfx.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26

Download KB2742597 (NDP1.1sp1-KB2742597-X86.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?id=36281

Using the compression tool (WinRar, WinZip, etc) of your choice, extract the dotnetfx.exe file to an empty folder – when extracted this folder should contain the following five files: install.exe, InstMsi.exe, InstMsiW.exe, netfx.msi and netfx1.cab.

Run the NDP1.1sp1-KB2742597-X86.exe file which you downloaded.

Follow the installation prompts – when prompted to insert the Microsoft .NET Framework Version 1.1 CD, click browse and navigate to the folder containing the files extracted from dotnetfx.exe, select netfx.msi, click okay then continue with the installation.

This should, if you are having what I assume is a missing file(s) issue, lead to a successful update of KB2742597.

Addendum

If you encountered problems and/or want to try an alternate method to resolve this issue, try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

NOTE: Be sure to use files in the same language (English with English, Spanish with Spanish, Russian with Russian, etc) – doing otherwise will, in all probability, cause installation errors and an unsuccessful update.

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  1. Anonymous
    2013-01-30T20:37:33+00:00

    THANK YOU PERRYEP!!  I would not have been able to fix this without your help, and we all know how microsoft support, or the lack of, is.  The community relies on people like you to help us with Microsoft's problems. 

    THANKS AGAIN!

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  2. Anonymous
    2013-02-04T12:26:14+00:00

    Thanks it worked

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  3. Anonymous
    2013-02-05T13:08:59+00:00

    Thanks to all who help the rest of us that need it. Mine worked without extracting. Wow I had that unable to upload on my PC for a year, so I shut off my auto update... Its back on now

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  4. Anonymous
    2013-02-05T13:39:54+00:00

    Thanks to all who help the rest of us that need it. Mine worked without extracting. Wow I had that unable to upload on my PC for a year, so I shut off my auto update... Its back on now

    you just turned off your automatic updates and it installed? how? my tech man out here says that that update is not needed because its an old version of net framework no one uses anymore so i am just going to hide the update.

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