Windows Update KB 2742597 has repeatedly failed to update

Anonymous
2013-01-09T07:10:14+00:00

repeated failures to update

Windows for home | Other | Windows update

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Anonymous
2013-01-09T12:54:25+00:00

RE: Unable to install KB2742597 update manually or via Microsoft Update.

I too had this problem… here is how I resolved the issue using the “manual” installation method on my Windows XP SP3 32-bit (x86) computer.

Download Microsoft .NET Framework Version 1.1 (dotnetfx.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=26

Download KB2742597 (NDP1.1sp1-KB2742597-X86.exe) via:

http://www.microsoft.com/en-us/download/details.aspx?id=36281

Using the compression tool (WinRar, WinZip, etc) of your choice, extract the dotnetfx.exe file to an empty folder – when extracted this folder should contain the following five files: install.exe, InstMsi.exe, InstMsiW.exe, netfx.msi and netfx1.cab.

Run the NDP1.1sp1-KB2742597-X86.exe file which you downloaded.

Follow the installation prompts – when prompted to insert the Microsoft .NET Framework Version 1.1 CD, click browse and navigate to the folder containing the files extracted from dotnetfx.exe, select netfx.msi, click okay then continue with the installation.

This should, if you are having what I assume is a missing file(s) issue, lead to a successful update of KB2742597.


Addendum

If you encountered problems and/or want to try an alternate method to resolve this issue, try reinstalling Microsoft .NET Framework Version 1.1 via the dotnetfx.exe file, then installing the update (NDP1.1sp1-KB2742597-X86.exe).

NOTE: Be sure to use files in the same language (English with English, Spanish with Spanish, Russian with Russian, etc) – doing otherwise will, in all probability, cause installation errors and an unsuccessful update.

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  1. Anonymous
    2013-01-10T18:22:34+00:00

    Turn off your antivirus before installing!

    Failed multiple times following above procedure.

    Then the light bulb went on. This machine uses Panda antivirus

    (most effective and lightweight one for machines still running XP).

    I right clicked on Panda and stopped the service,

    and it updated like buttah.

     

    Thanks most kindly for the advice!

     

    Susie in Cleveland

    Good thinking! :~)

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  2. Anonymous
    2013-01-10T18:21:36+00:00

    Hi Perryep, Thank you, finally work OK, I only change in your entry for spanish and download the correct DOTNETFX.exe, Link:

    http://www.microsoft.com/es-es/download/details.aspx?id=26

    Microsoft .NET Framework Version 1.1 Redistributable Package (Paquete redistribuible de Microsoft® .NET Framework versión 1.1)

    Detalles breves

    Versión: 1.1 Fecha publicada: 17/08/2012

    Cambiar idioma: Español

    Nombre del archivo Tamaño
    dotnetfx.exe 23.2 MB DESCARGAR

    Thank you very much.

    From Venezuela

    At last... glad it worked!

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  3. Anonymous
    2013-01-10T18:19:15+00:00

    Thanks perryep,

    It was driving me nuts on three of my computers tonight, your solution worked great.

    Thanks for sharing it.

    Anytime... glad it worked.

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  4. Anonymous
    2013-01-10T16:44:23+00:00

    I tried your solution but ran into an additional problem.

    I downloaded the KB2742597 file manually and tried to run it, but received a system exception error with error code 65535 system error.

    To be sure, I tried uninstalling .NET 1.1 completely, reinstalled it from a manual download using your link, and let Windows update run update to service pack 1, and restarted system.

    I still get the same system error 65535 when I try to run the update again.

    No further solution at this time.

    (In addition but not directly related, I tried running sfc to solve error 65535 but the system cannot find that file for some reason).

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