New BSOD on restart.
Minidump at http://1drv.ms/1FBXfwj
For some reason (???) the full MEMORY.DMP doesn't get created anymore... Any clue?
BSOD 0x9F in NTOSKRNL.EXE
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Anonymous
I'm getting somewhat frequent BSODs these days.
WinDbg reports:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {4, 12c, 86a6c340, 809b4b54}
Implicit thread is now 86a6c340
Probably caused by : ntkrpamp.exe ( nt!KiSwapContext+19 )
Followup: MachineOwner
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000012c, Timeout in seconds.
Arg3: 86a6c340, The thread currently holding on to the Pnp lock.
Arg4: 809b4b54, nt!TRIAGE_9F_PNP on Win7
Debugging Details:
Implicit thread is now 86a6c340
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: 86a6c340
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 81bfb22f to 81ba3699
STACK_TEXT:
d88f7aec 81bfb22f 00002000 86a6c398 86a6c340 nt!KiSwapContext+0x19
d88f7b60 81bfd058 86a6c340 86a6c420 00000002 nt!KiCommitThreadWait+0x280
d88f7bfc 81c19a81 84ef4710 0000001b 00000000 nt!KeWaitForSingleObject+0x26c
d88f7c60 81c02406 81c54ee0 84ef4710 81c39578 nt!ExpWaitForResource+0xd2
d88f7ca8 81d04d68 81c54ee0 00000001 81c39578 nt!ExAcquireResourceExclusiveLite+0x191
d88f7cc4 81ad36f9 00000001 81c39578 86a6c340 nt!PpDevNodeLockTree+0x43
d88f7d1c 81c01c95 00000000 86a6c340 00000000 nt!PnpDeviceActionWorker+0x3d
d88f7d74 81ae5aaa 00010000 c8c30dc3 00000000 nt!ExpWorkerThread+0x111
d88f7db0 81ba3f19 81c01b88 00010000 00000000 nt!PspSystemThreadStartup+0x4a
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: .thread 0xffffffff86a6c340 ; kb
FOLLOWUP_IP:
nt!KiSwapContext+19
81ba3699 8b2c24 mov ebp,dword ptr [esp]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KiSwapContext+19
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 513809e8
BUCKET_ID_FUNC_OFFSET: 19
FAILURE_BUCKET_ID: 0x9F_4_nt!KiSwapContext
BUCKET_ID: 0x9F_4_nt!KiSwapContext
Followup: MachineOwner
The file ntoskrnl.exe is dated March 7 and has the following version information:
c:/windows/system32/ntoskrnl.exe:
File Version: 6.2.9200.16551
Product Version: 6.2.9200.16551
File Flags:
File OS: NT_WINDOWS32
File Type: APP
Language: English (United States), Code Page: Unicode
CompanyName: Microsoft Corporation
FileDescription: NT Kernel & System
FileVersion: 6.2.9200.16551 (win8_gdr.130306-1502)
InternalName: ntkrpamp.exe
LegalCopyright: © Microsoft Corporation. All rights reserved.
OriginalFilename: ntkrpamp.exe
ProductName: Microsoft® Windows® Operating System
ProductVersion: 6.2.9200.16551
I have a full memory dump available.
How should I troubleshoot this (other than the tedious msconfig / disable stuff / enable stuff /... process)?
Windows for home | Previous Windows versions | Performance and system failures
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79 answers
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Anonymous
2015-05-20T21:13:14+00:00 -
Anonymous
2015-05-18T20:52:34+00:00 Installed the driver, this gets me:
$ ls -ld c:/windows/system32/drivers/ATSwpWDF.sys
-rwxrwxrwa 1 Administrateurs AUTORITE+NT\Système 969704 Aug 17 2012 c:/Windows/System32/Drivers/ATSwpWDF.sys
$ filever -v c:/windows/system32/drivers/ATSwpWDF.sys
c:/windows/system32/drivers/ATSwpWDF.sys:
File Version: 3.4.2.71
Product Version: 3.4.2.71
File Flags: PRIVATEBUILD
File OS: NT_WINDOWS32
File Type: DRV
File Subtype: SYSTEM
Language: Language Neutral, Code Page: Unicode
CompanyName: AuthenTec, Inc.
FileDescription: AuthenTec Fingerprint Sensor WBF Driver
FileVersion: 3.4.2.71
InternalName: ATSwpWDF.sys
LegalCopyright: Copyright (C) 2000-2012 AuthenTec, Inc. All rights reserved.
OriginalFilename: ATSwpWDF.sys
ProductName: AuthenTec Fingerprint Sensor WBF Driver
ProductVersion: 3.4.2.71
(At the beginning of this thread I started off with 3.4.3.78...)
Even after enabling the two policies and rebooting, I am not given the option to sign in using the fingerprint reader...
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Anonymous
2015-05-18T19:10:27+00:00 According to the Hardware Ids there may actually be a more recent driver available via Windows Update.
However can you try the following driver which should work on your system:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=KHV58
Also, can you check here:
Windows Key + R > type gpedit.msc in the "Open" box > OK > Computer Configuration > Administrative Templates > Windows Components > Biometrics
In the right window can you double-click "Allow the use of biometrics" and select "Enabled" > OK
Do the same steps for "Allow users to log on using biometrics".
Restart the computer.
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Anonymous
2015-05-17T17:22:26+00:00 USB\VID_08FF&PID_2810&REV_1703
USB\VID_08FF&PID_2810
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Anonymous
2015-05-17T15:45:22+00:00 In the Device Manager can you double-click the AuthenTec Sensor > Details, then choose "Hardware Ids" from the drop-down menu under "Property".
What is listed under "Value"?