My mouse pointer is not showing. How can I find the mouse pointer?

Anonymous
2013-03-01T12:44:14+00:00

Original title: Mouse

My mouse pointer is not showing. It is a touch screen laptop so I can use the touchscreen.... but it is really tedious to do everything without a mouse. When i press ctrl I can see the location of the mouse but not the actual mouse arrow icon. It is a fairly new laptop running on Windows 8.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2013-03-02T02:30:10+00:00

Hi Narina,

Welcome to Microsoft Community forums.

As per the description, you are unable to find the mouse pointer on the computer. Let’s analyze and identify the cause of the issue.

1.       What is the make and model of the computer?

2.       Was it working before?

3.       Are you using wireless mouse or external USB mouse?

4.       Are you aware of making any changes to the computer prior to the issue?

Method 1:

Let’s run the hardware troubleshooter and check.

a. Press “Windows key + W”.

b. Type “Troubleshooting” without quotes in the Search box and hit enter.

c. Select “Hardware and Sound” from the Troubleshooter Window.

d. Select “Hardware and Devices” under Devices option.

e. Follow the On Screen instructions.

Method 2:

If you are using touchpad mouse pointer, you may have to download the drivers from the manufacturer website.

Uninstall the Touchpad Driver and reinstall from the manufacturer’s website.

I would like to request to uninstall the Touchpad Driver and reinstall it back once again. Please follow the steps given below to uninstall the Touchpad Driver.

a. Press Windows key + X key when you are at desktop.

b. Select Device Manager.

c. Find and double-click Touchpad Driver from the left panel to uninstall

d. Right-click the device, and click Uninstall.

e. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.

f. After the uninstallation is complete, reboot your computer as soon as possible.

After you have successfully uninstalled the driver go to manufacturer’s website. Download the latest touchpad driver and install it.

Hope this information helps. Do get back to us if you have more queries regarding Windows.

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  1. Anonymous
    2015-02-21T13:34:10+00:00

    non of these techniques worked for me and I have an acer touchscreen laptop but although it has touchscreen the mouse is needed very much and so I looked up how to fix it and I have tried the "ctrl" thing and it only shows where I last touched the screen and it was not very helpful and I also tried troubleshooter option as well as the power saving options and I do not have the touchpad driver so I could not find the manfacturers website and the mouse did work when I got the laptop for Christmas 2014 and it would really help if I got help for my problem

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  2. Anonymous
    2015-06-04T04:39:07+00:00

    I have an Acer Aspire V & its doing the same thing in Chrome...very irritating...I opened Firefox & its working....but still messed up in Chrome...Im gonna try shutting it down for awhile & bringing it back up.

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  3. Anonymous
    2015-07-17T01:20:35+00:00

    doesn't work for me :( would have been nice....

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  4. Anonymous
    2015-10-03T00:13:30+00:00

    all u have to do is press the  CTRL button and the f5 button at the same time

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