Music stops playing on MS Surface when screen turns off.

Anonymous
2012-12-20T21:34:16+00:00

I have a Microsoft Surface. I have my mp3's in my default Music folder. When I play an album, a song will play but it will not play the next song if the screen has turned off. I always need to hit the power button again to turn the screen back on in order to play the next song. This makes this device useless as a music player as I have to turn it back on every few minutes. Often the song will start skipping as well when the screen turns off. This is for the Music app but also any other music playing apps I've tried such as Music Info. And please don't tell me this is by design. It is not by design. It's a bug. It would be nice to know when this will be resolved. Playing an MP3 is a basic function that should just work out of the box. It really can't be that hard. If a $30 mp3 player can do it I sure expect my $700 tablet to.

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2015-09-16T15:38:35+00:00

    I have surface pro 3 in a docking station and with iTunes the music stops every time it times out.  I'm finding that the MS pro3 as a crossover platform (my assumption) does neither desktop work or tablet functions very well.  It can't be that hard to keep the music playing.  MS Surface- "the day the music died."

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  2. Anonymous
    2015-09-04T10:50:42+00:00

    I got around this by creating a new power plan where the tablet and screen never go to sleep, then enabling the 'Blank Screen' screen saver to come on after 1 minute.

    It's not a perfect fix, but it enables me to listen to music without draining the battery with the screen. :)

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  3. Anonymous
    2015-09-02T22:49:11+00:00

    Noob here... just got Surface RT and here are the settings I changed to keep audio when screen in manual or automatically put to sleep:  got to SETTINGS, then CHANGE PC SETTINGS then LOCK SCREEN.     Set PLAY SLIDE SHOW ON THE LOCK SCREEN to "ON".  Set PLAY SLIDE SHOW WHEN USING BATTERY POWER to  "OFF" . Set WHEN PC IS INACTIVE SHOW THE LOCK SCREEN INSTEAD OF TURNING OFF SCREEN  to "OFF".

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  4. Anonymous
    2015-06-19T03:07:19+00:00

    It's incredible that the Surface has gone through so many generations without this getting fixed. This is BASIC functionality.

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  5. Anonymous
    2015-06-18T19:42:27+00:00

    I wanna know this, too. It's not only Xboxmusic. Its evey app except music mode, this only has a timed free use.

    Seriously this is so annoying. When I bought my Surface Pro 3( instead of a gaming PC because I wanted to give this new Product a shot) it worked. Soon after it was non- functional.

    Has ANYBODY a solution now? SInce there is one app that gets the job done it should be easy for Microsoft to do that, too, right? I mean you guys have created the freaking HOLOLENS and invented the new HPU. How on earth are you not able to fix something like this in your coffee break?

    Please dont go back to this: "Well it's Microsoft so it is inferior to everything else"....

    I still refuse to use Applecrap or Linux, don't disappoint me<3

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