Music stops playing on MS Surface when screen turns off.

Anonymous
2012-12-20T21:34:16+00:00

I have a Microsoft Surface. I have my mp3's in my default Music folder. When I play an album, a song will play but it will not play the next song if the screen has turned off. I always need to hit the power button again to turn the screen back on in order to play the next song. This makes this device useless as a music player as I have to turn it back on every few minutes. Often the song will start skipping as well when the screen turns off. This is for the Music app but also any other music playing apps I've tried such as Music Info. And please don't tell me this is by design. It is not by design. It's a bug. It would be nice to know when this will be resolved. Playing an MP3 is a basic function that should just work out of the box. It really can't be that hard. If a $30 mp3 player can do it I sure expect my $700 tablet to.

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2012-12-21T03:19:21+00:00

    I get this and the screen doesn't go to sleep.  If I leave music and go to another app it randomly stops.

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  2. Anonymous
    2012-12-20T22:25:48+00:00

    Greetings Gglazer,

    Sorry to hear you've having and issue with the music app. 

    When your Surface is playing audio, the screen goes to sleep, and the song/track ends, how long do you wait to press the power button to turn the screen back on?

    Does the next track start playing if you wait 2-3 minutes?

    How often would you say the audio starts skipping once the screen goes to sleep?

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