Music stops playing on MS Surface when screen turns off.

Anonymous
2012-12-20T21:34:16+00:00

I have a Microsoft Surface. I have my mp3's in my default Music folder. When I play an album, a song will play but it will not play the next song if the screen has turned off. I always need to hit the power button again to turn the screen back on in order to play the next song. This makes this device useless as a music player as I have to turn it back on every few minutes. Often the song will start skipping as well when the screen turns off. This is for the Music app but also any other music playing apps I've tried such as Music Info. And please don't tell me this is by design. It is not by design. It's a bug. It would be nice to know when this will be resolved. Playing an MP3 is a basic function that should just work out of the box. It really can't be that hard. If a $30 mp3 player can do it I sure expect my $700 tablet to.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-01-04T14:25:05+00:00

    So, one year+ after the first post... it's still impossible to play music with screen off? Frustrating :(

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  2. Anonymous
    2014-10-14T22:44:27+00:00

    The only solution i have found for this annoying problem is to go to the start menu, click on your display picture and press lock. This allows the music to play in the background without having to change any settings.

    Hope this helps.

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  3. Anonymous
    2014-07-19T10:43:24+00:00

    I bought my surface 2 yesterday and the musique worked fine after the screen when black, but today only AFTER a series of updates it started to stop after the end of the track, with the original software it worked fine

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  4. Anonymous
    2014-07-06T16:21:13+00:00

    No, the bug still appear while power plugged in!

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  5. Anonymous
    2014-06-30T18:59:39+00:00

    Surface2 all updates

    while on battery and screen goes off music stops (iheartradio, tuneinradio) when song ends.. 

    while power plugged in everything works

    so annoying to have such BASIC functionality NOT WORKING FOR MORE THAN A YEAR!!

    annoying, but not surprising...this is why i bought an ipad

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