Music stops playing on MS Surface when screen turns off.

Anonymous
2012-12-20T21:34:16+00:00

I have a Microsoft Surface. I have my mp3's in my default Music folder. When I play an album, a song will play but it will not play the next song if the screen has turned off. I always need to hit the power button again to turn the screen back on in order to play the next song. This makes this device useless as a music player as I have to turn it back on every few minutes. Often the song will start skipping as well when the screen turns off. This is for the Music app but also any other music playing apps I've tried such as Music Info. And please don't tell me this is by design. It is not by design. It's a bug. It would be nice to know when this will be resolved. Playing an MP3 is a basic function that should just work out of the box. It really can't be that hard. If a $30 mp3 player can do it I sure expect my $700 tablet to.

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

92 answers

Sort by: Most helpful
  1. Anonymous
    2014-01-21T22:54:23+00:00

    Greetings,

    Do you experience the same issue with Videos in the Xbox Video app?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-01-21T03:38:56+00:00

    I am running Windows RT 8.1 on a Surface 2

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-01-21T00:14:59+00:00

    Greetings,

    Are you running Windows RT, or Windows RT 8.1 ?

    I have a Surface Pro2 so it's 8.1.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-01-21T00:12:36+00:00

    Yes all Windows and App updates have been completed.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-01-20T23:05:31+00:00

    Greetings,

    Are you running Windows RT, or Windows RT 8.1 ?

    Was this answer helpful?

    0 comments No comments