Music stops playing on MS Surface when screen turns off.

Anonymous
2012-12-20T21:34:16+00:00

I have a Microsoft Surface. I have my mp3's in my default Music folder. When I play an album, a song will play but it will not play the next song if the screen has turned off. I always need to hit the power button again to turn the screen back on in order to play the next song. This makes this device useless as a music player as I have to turn it back on every few minutes. Often the song will start skipping as well when the screen turns off. This is for the Music app but also any other music playing apps I've tried such as Music Info. And please don't tell me this is by design. It is not by design. It's a bug. It would be nice to know when this will be resolved. Playing an MP3 is a basic function that should just work out of the box. It really can't be that hard. If a $30 mp3 player can do it I sure expect my $700 tablet to.

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2015-02-15T23:06:34+00:00

    Hey there. Everyone

    Welcome to the Microsoft community forums

    This thread is over a year old. Although there is no post marked as answer, it is still old to be brought back up. Please also note that each thread is to help the OP (Original Poster) with their question.

    If you would like to suggest a feature, or multiple features, then please post them on the Xbox Music User Voice service. This allows you to suggest features directly to the product team.

    Link to site:

    https://xboxmusic.uservoice.com/forums/209733-xbox-music-feature-suggestions

    If you have any other questions about Xbox Music, then please start a new thread in this community.

    Regards,

    This is my first  - and, perhaps, last - post.  I own a Surface Pro 3 and am generally very satisfied with it.  However, I, too, am experiencing the "music stops when screen powers off" issue.  It's not limited to Xbox Music.   I had assumed (incorrectly?) that MS monitors this forum and seeks to satisfactorily address product owner/user issues.  No?  I did see more than one post from a MS affiliated person, so I don't think my assumption was far-fetched.

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  2. Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
    2015-01-13T11:25:58+00:00

    Hey there. Everyone

    Welcome to the Microsoft community forums

    This thread is over a year old. Although there is no post marked as answer, it is still old to be brought back up. Please also note that each thread is to help the OP (Original Poster) with their question.

    If you would like to suggest a feature, or multiple features, then please post them on the Xbox Music User Voice service. This allows you to suggest features directly to the product team.

    Link to site:

    https://xboxmusic.uservoice.com/forums/209733-xbox-music-feature-suggestions

    If you have any other questions about Xbox Music, then please start a new thread in this community.

    Regards,

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  4. Anonymous
    2015-01-11T15:34:09+00:00

    It's still broken

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  5. Anonymous
    2015-01-11T08:48:23+00:00

    I think it should work fine now.(at least on X86 platforms)

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