Event ID 20 - WHEA-Logger - AMD Northbridge

Anonymous
2013-01-02T19:01:25+00:00

Since resolving an issue with my ATI Video Driver recently, I have started getting the following errors, once a day, which cause my system to restart unexpectedly.

I believe this to be a driver issue, even though it looks like a hardware issue.

When it happens, I am usually watching TV on it via my XBOX Media Center Extender.

Event ID 20 - WHEA-Logger

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: HyperTransport Watchdog Timeout Error

Processor APIC ID: 0

The details view of this entry contains further information.

My Computer is a Dell XPS 7100 with an AMD Phenom II X6 1045T Processor and ATI Radeon HD 5700 Series graphics adaptor.

All Dell diagnostics run cleanly and successfully.

Can anyone advise what to do to investigate further please?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-12-20T23:23:51+00:00

    Hi,

    I'm experiencing your same problem with different hware configuration.

    Did you solve it so far?

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  2. Anonymous
    2014-12-20T23:37:14+00:00

    Since updating to Windows 8.1 I've never had this Problem again.

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    1 person found this answer helpful.
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  3. Anonymous
    2014-12-21T00:24:30+00:00

    Hi,

    strange: i was pretty sure this error was caused by some hardware issue...no hardware changes since win 8.1 install?

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  4. Anonymous
    2014-12-21T00:41:57+00:00

    Nope. Pretty sure t rhere was a fault in Windows 8 which was causing this

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  5. Anonymous
    2015-05-14T21:02:21+00:00

    Hi, i don't know if you've resolved your problem but i had a similar problem and i found my solution for it so i figured i'd share it with you all! I am using Windows 8.1 with AMD 8370fx CPU and AMD Radeon 290x GPU.

    I experienced frequent but random reboots whenever i used my computer, it could happen after several hours of playing or within 10 minutes from startup and when i checked my windows log i had an issue with my hardware (i thought atleast), it was about my AMD Northbridge, and happend all the time i was crashing, and since i just formated windows and had a new cooling system installed for my CPU i figured it was Hardware related, but i started to see beyond that and ruling out hardware issues after trying several stresstests and such e.x prime95, memtest86 and plugging out and putting back memorycard, GPU etc.

    And i noticed i had another error in my log, the AODdriver 4.2 failed to start. After some reasearch i found that AODdriver was related to AMD overdrive so..

    Solution:

    I did a clean install of ALL my AMD and ATI drivers, unistalled them all with the AMD cleanup tool.

    and reinstalled some (not AMD contolpanel though) with the AMD driver manager but some manually like chipset and such.

    but most important i found my AOD driver was 4.3, but it search for 4.2 which didnt exist.

    So i went in to Regedit.exe, Local machine -> SYSTEM -> Currentcontrolset -> Services -> AODdriver 4.2 and just deleted it. after that i've had nomore crashes after three days and lots of computer time!

    Hope i helped someone since i struggled so long with this!

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    30+ people found this answer helpful.
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