Event ID 20 - WHEA-Logger - AMD Northbridge

hay guy reinstall windows again b/c the virus might be embedded in your computer and no way to get rid of it or even detect it on your system !!!!  make sure to format your whole system before you reinstall windows 10 ok !!!  Also do you have software that will check to see other things using your internet bandwidths b/c the virus might be using it !!!

Following this previous comment, 19 days later I still have Fast Startup disabled. Today the reboot happened again.

The strange fact is that, after the reboot was completed, Windows Defender notified me that the virus protection was disabled (I had to reactivate it manually with a click). Do you think it could be in some way related to the reboot?

Now I'll try to re-disable Fast Statrup then, and see if it does anything good.

I'm pretty disillusioned that this plaguing issue will be solved soon (or any time at all) since, as the previous commenter said, I'm noticing a rather lacking presence of Microsoft personnel here.

Perhaps I should have done it earlier, but I think I'll try to contact Acer and/or AMD - maybe they're aware of this issue.

GC.

Where are the Microsoft MVP's? Where is Microsoft?

Probably the technical problem that caused the worst user anger was the infamous "Windows Genuine Advantage" where users that had perfectly legitimate machines were suddenly being told their copy of Windows was not a genuinely bought copy. What made it worse was that it would start shutting down different parts of Windows the longer you waited to fix it.

There was utter fury on these boards. At that time, at least you had a "presence" of Microsoft on the boards.   /Rant

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I am having the same problem. Originally, it was sporadically rebooting. Then it got worse, to the point where it would blue screen over and over again. Every time it rebooted it immediately blue screened.

Using a USB stick and the Media Creation Tool, I reinstalled Windows 10. That took care of the blue screens and the rebooting for awhile. Then one day it suddenly rebooted for no reason. Right now its' 8:30pm where I am. It rebooted around 9:30 a.m. this morning and has been on since without reboot. 

I dunno but I wish some at Microsoft (or represented Microsoft) would show some interest in this. My laptop did not do this for a long time. I have a Dell Inspiron 15, 5000 series. I couldn't swear to it but it very well could have been the Creators Update (after the Anniversary edition)  when it started.

I spent a little over an hour the other day with a Dell representative on the phone and he went step-by-step trying different things with me.  At the end of our conversation he said that he was pretty sure that we had eliminated it as a hardware problem..

Exactly one month has passed since I last had this issue; as advised, I disabled Fast Startup and the wild reboot never seemed to occur for some time. Just a few minutes ago, though, after a strange reboot of my notebook, I noticed the WHEA-Logger error appearing again in my Event Viewer.

As I'm definitely not a technician, I'll only try to re-enable Fast Startup, see how it goes for a few days and then disable the option again. It definitely looks like a silly and simplicistic solution, but I will let you know if it has any positive effect.

GC.

I would suggest that this AMD engineer is confusing fast start up in BIOS with the fast start up disabled on what the power button does in Power Settings.