Event ID 20 - WHEA-Logger - AMD Northbridge

Anonymous
2013-01-02T19:01:25+00:00

Since resolving an issue with my ATI Video Driver recently, I have started getting the following errors, once a day, which cause my system to restart unexpectedly.

I believe this to be a driver issue, even though it looks like a hardware issue.

When it happens, I am usually watching TV on it via my XBOX Media Center Extender.

Event ID 20 - WHEA-Logger

A fatal hardware error has occurred.

Component: AMD Northbridge

Error Source: Machine Check Exception

Error Type: HyperTransport Watchdog Timeout Error

Processor APIC ID: 0

The details view of this entry contains further information.

My Computer is a Dell XPS 7100 with an AMD Phenom II X6 1045T Processor and ATI Radeon HD 5700 Series graphics adaptor.

All Dell diagnostics run cleanly and successfully.

Can anyone advise what to do to investigate further please?

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2017-11-12T04:57:18+00:00

    Same here, after I updated to Fall Creators Update the same thing keeps on happening to me. I did upgrade the drivers and all. Why is Microsoft so ignorant? Can't Microsoft fix this issue at once?

    BTW, my notebook is an HP Envy with AMD FX 8800P

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  2. Anonymous
    2017-11-09T07:32:05+00:00

    I too noticed soon after the Fall Creators Update, my computer keeps crashing with WHEA-Logger Event ID: 20. Component: AMD Northbridge error type 11. Prior to this update my computer wasn't crashing. I don't have malware and windows will not let me roll back the installation even though I still have the Windows.OLD directory. "Sorry you can't go back."

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  3. Anonymous
    2017-11-03T02:28:57+00:00

    This happened to me today, too. 

    A fatal hardware error has occurred.

    Component: AMD Northbridge

    Error Source: Machine Check Exception

    Error Type: 11

    Processor APIC ID: 0

    Also just installed Fall Creator's Update.

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  4. Anonymous
    2017-10-29T10:04:58+00:00

    The problem started for me after upgrading to Windows 10 Fall Creators. Trying the alternatives, still without solution.

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  5. Anonymous
    2017-08-18T10:01:50+00:00

    Hi Srimadhwa

    Even i am facing similar issue with below error, Kindly help me by analysing this Dump File

    A fatal hardware error has occurred.

    Component: AMD Northbridge

    Error Source: Machine Check Exception

    Error Type: 11

    Processor APIC ID: 0

    The details view of this entry contains further information.

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