Any help solving this issue?
Event ID 20 - WHEA-Logger - AMD Northbridge
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Anonymous
Since resolving an issue with my ATI Video Driver recently, I have started getting the following errors, once a day, which cause my system to restart unexpectedly.
I believe this to be a driver issue, even though it looks like a hardware issue.
When it happens, I am usually watching TV on it via my XBOX Media Center Extender.
Event ID 20 - WHEA-Logger
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor APIC ID: 0
The details view of this entry contains further information.
My Computer is a Dell XPS 7100 with an AMD Phenom II X6 1045T Processor and ATI Radeon HD 5700 Series graphics adaptor.
All Dell diagnostics run cleanly and successfully.
Can anyone advise what to do to investigate further please?
Windows for home | Previous Windows versions | Devices and drivers
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130 answers
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Anonymous
2017-01-08T07:42:42+00:00 -
Anonymous
2016-11-29T08:49:30+00:00 Currently in the process of figuring it out with the HP helpdesk. To my suprise, they are rather helpful :). They've done some suggestions and if those turn out to be the solution, I'll post back here.
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Anonymous
2016-11-17T15:04:52+00:00 Got the same thing, might be able to add some information.
A fatal hardware error has occurred.
Component: AMD Northbridge
Error Source: Machine Check Exception
Error Type: HyperTransport Watchdog Timeout Error
Processor APIC ID: 0
The details view of this entry contains further information.
Exact same error message. Only I'm on Windows 10 Home 64bit 1607 version (recently updated) with a brand new laptop:
AMD A10-9600P Quad Core
Ati Radeon R8 M445DX
8GB DDR4 RAM
My trouble also started out of the blue. PC crashes, no BSOD, just reboot and then continues like nothing happens. Here is the minidump: https://we.tl/CtN5HbVioP
More notes: all display drivers up-to-date, so are all Windows updates.
I've seen some messages that this could be due to low voltage in the kernel, which would cause it to malfunction. The claim that this would be from overheating seems unplausible to me, as the PC is (literally) a week old. And I haven't been doing anything intensive for the hardware, yet.
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Anonymous
2014-12-21T00:41:57+00:00 Nope. Pretty sure t rhere was a fault in Windows 8 which was causing this
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Anonymous
2014-12-21T00:24:30+00:00 Hi,
strange: i was pretty sure this error was caused by some hardware issue...no hardware changes since win 8.1 install?