Error Code: 0xc0000034 in Windows 8 - Boot Configuration Data file missing required information

Anonymous
2013-08-09T13:40:04+00:00

I have Dell Inspiron 14z Ultrabook and recently received this error message after having no previous problems with the laptop.  Dell tech support ran me through hard drive tests and no problems were found.  I was told the only way to fix this issue is to reinstall the Operating System, which will cause me to lose all my files and applications I have installed.

Is there any other way to fix this problem so that I will not lose everything?  And how do I prevent this issue from happening again?

Very disappointed!

Windows for home | Previous Windows versions | Recovery and backup

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Anonymous
2013-08-10T02:23:21+00:00

Hi,

Thank you for posting the query in Microsoft Community and we are glad to help you.

As per the issue, you get an error message “boot configuration data file is missing some required information” along with the error code “0xc0000034” when you boot to the computer.

I would like to gather some information on this issue to get a clear picture:

Did you make any hardware or software changes to the computer prior to this issue?

Perhaps, Windows boot files might be missing which are important to boot into the computer.

Let’s try Automatic Repair for Windows 8 on the computer and check if it can resolve the issue.

You may follow the methods:

Method 1: Booting to Recovery Environment with Windows 8 installation media.

Please follow the steps given below. Insert the Windows 8 installation DVD in the DVD ROM and restart your computer.

a) After you boot your computer using Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Click Automatic Repair from Advanced Options screen.

g) Next, choose the operating system by clicking on its button.

h) Windows 8 will look for problems on hard drive(s) and verify that all required files are intact.

Method 2: If automatic repair doesn’t help to repair the startup files, you may try to repair them using these commands through Command Prompt under Advance Options.

Refer to the steps:

a) After you boot your computer using Windows 8 DVDor System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Click on command Prompt.

g) Type these following commands and hit enter after each line of command:

Bootrec /fixmbr

Bootrec /fixboot

Bootrec /scanos

Bootrec /rebuildbcd

Please reply us if the issue still persists.

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  1. Anonymous
    2013-10-11T14:00:29+00:00

    Hi Alvaro,

    Remove any external devices attached to the computer(Except keyboard and mouse) and boot the computer and check if the Blue screen error stops.

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  2. Anonymous
    2013-10-09T11:25:02+00:00

    But i can't Even get into My computer.. I have the Blue screen

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  3. Anonymous
    2013-10-09T10:08:06+00:00

    Hi Alvaro,

    Reinstall Windows 8, which means removing apps and personal files and settings, you can use reset and refresh. This is equivalent to a clean install.

    To do it, do the following:

    · Press Windows key + i on your keyboard to show the Charms bar (If you are using a touchscreen: Touch the right edge of your screen and swipe your finger to the left)

    · Click Settings

    · Click Change PC settings

    · Click General in the left column

    · Under Remove everything and reinstall Windows, click Get started

    Then follow the instructions that will be provided on the screen to reinstall Windows on your PC.

    Note: Take a backup of all the data to an external hard disk before performing a re-install of the operating system.

    Have a Nice day!

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  4. Anonymous
    2013-10-08T17:20:28+00:00

    I have the same issue auto repair wont work the second option With all commands stuff worked except the last one it asks add installation to boot list? I press yes and i get the error the requested system device cannot be found please help

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