Error Code: 0xc0000034 in Windows 8 - Boot Configuration Data file missing required information

Anonymous

I have Dell Inspiron 14z Ultrabook and recently received this error message after having no previous problems with the laptop. Dell tech support ran me through hard drive tests and no problems were found. I was told the only way to fix this issue is to reinstall the Operating System, which will cause me to lose all my files and applications I have installed.

Is there any other way to fix this problem so that I will not lose everything? And how do I prevent this issue from happening again?

Very disappointed!

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Anonymous

Hi,

Thank you for posting the query in Microsoft Community and we are glad to help you.

As per the issue, you get an error message “boot configuration data file is missing some required information” along with the error code “0xc0000034” when you boot to the computer.

I would like to gather some information on this issue to get a clear picture:

Did you make any hardware or software changes to the computer prior to this issue?

Perhaps, Windows boot files might be missing which are important to boot into the computer.

Let’s try Automatic Repair for Windows 8 on the computer and check if it can resolve the issue.

You may follow the methods:

Method 1: Booting to Recovery Environment with Windows 8 installation media.

Please follow the steps given below. Insert the Windows 8 installation DVD in the DVD ROM and restart your computer.

a) After you boot your computer using Windows 8 DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Click Automatic Repair from Advanced Options screen.

g) Next, choose the operating system by clicking on its button.

h) Windows 8 will look for problems on hard drive(s) and verify that all required files are intact.

Method 2: If automatic repair doesn’t help to repair the startup files, you may try to repair them using these commands through Command Prompt under Advance Options.

Refer to the steps:

a) After you boot your computer using Windows 8 DVDor System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.

b) Select the correct time and Keyboard type.

c) Click Repair your computer in the lower left corner.

d) Select Troubleshoot from Choose an option screen.

e) Click Advanced options in Troubleshoot screen.

f) Click on command Prompt.

g) Type these following commands and hit enter after each line of command:

Bootrec /fixmbr

Bootrec /fixboot

Bootrec /scanos

Bootrec /rebuildbcd

Please reply us if the issue still persists.

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248 additional answers

Anonymous

2015-04-06T10:07:44+00:00

Hi Mahesh,

Thank you for providing us the opportunity to assist you.

As you do not have Windows 8.1 installation DVD, you may have to create one, boot the computer from it and then perform an Automatic Repair of Windows 8.1. To create installation media, you may refer to the article given below:

Create installation media for Windows 8.1

After creating the installation media try to follow the suggestion provided above and see if it helps you to fix the issue.

For troubleshooting keyboard you may refer to the articles provided below and see if it helps.

Troubleshoot wired keyboards that don't respond or that type wrong characters

http://support.microsoft.com/kb/258826/en-us

For reference: You can also refer to Troubleshooting: Keyboards

http://www.microsoft.com/hardware/en-in/help/support/troubleshooting/keyboard/common-issues

Hope this information is helpful. Do let us know if you need any further assistance on the issue, we'll be glad to assist you.

Regards,
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Anonymous

2015-04-05T11:02:34+00:00

Hello

If both methods you have mentioned above are not accessible or I do not have repair disc/usb, what should I do? Should I buy a new Windows 8 or 8,1 and then install it to computer or repair computer?

We have another irritating problem i Window 7 is when using keyboard typing letters marker flips around most of the time and needs to bring back in the end so often, any suggestions.

Thank you

Mahesh Kansakar

< Personal Information removed by CM >

*** Email address is removed for privacy ***
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Anonymous

2015-03-17T17:03:04+00:00

This was a new H.P. desktop until the last update from Microsoft then all hell broke loose even the upgrade to 8.1 has gone.

Technician and I cannot resolve anything even using your solutions the automatic repair or reeboot will not work we just get a problem with memory message.

The end user should not have to fix your mistakes or pay to rectify them as your product then becomes unfit for the purpose it was intended, LEGALLY.

The only way Microsoft is going to listen is all affected users getting together for a lawsuit and asking the European Union to get involved as you stagger from one problem to the next.

To say the least I am disgusted with you.
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