Blue screen issue with error codes 0xc0000098 and 0xc0000102

Anonymous
2013-01-20T11:45:51+00:00

Original title: windows 8 error

Hello,

I have installed windows 8 on my desktop computer and it is working perfectly some days ago. but now when i start computer i receive the error with the blue screen in windows 8. Error is

Recovery

You PC couldn't start properly

the application or operating system couldn't be loaded because a required file is missing or contains errors.

File :\windows\system32\winload.exe

Error code: 0xc0000098

Below on same page two options were given

Press enter to try again

Press F8 for startup Settings

after clicking anyone of them various option appears but when clicking any option like enable debugging...

Blue screen appears where error:0xc0000102

Again and again this process goes on. I haven't face such a problem before in my life using windows.

One more thing windows setup was also not coming after using both USB and dvd.

kindly do something

Thanks

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2013-02-11T21:06:20+00:00

I had the same exact issue... Try inserting the windows 8 installation disc or OEM disc that came with ur pc. this is what worked for me

For Windows 8:

1 – Boot from repair disc > Choose Keyboard type > click Troubleshoot > click Advanced options > choose Automatic Repair

if that fails then use:

2 -Boot from Recovery disc or Install disc

-Boot from repair disc > Chose Keyboard type > click Troubleshoot > click Advanced options > choose Command Prompt

or

-Boot from Install disc > Click Next > click Repair your computer > click Troubleshoot > click Advanced options > choose Command Prompt

type > bootrec /fixmbr press Enter(writes mbr but does not overwrite partition table)

type > bootrec /fixboot press Enter(writes new boot sector to system partition)

type > bootrec /rebuildbcd press Enter(scans for other OS’s, unlike rebuildbcd it allows you to select the OS’s you want to add to bcd)

after you have entered these commands, close the Command Prompt and Reboot your PC

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  2. Anonymous
    2015-03-26T14:57:15+00:00

    i have got this error what can i do ????

    Can anyone please help me.......

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  3. Anonymous
    2015-03-24T16:41:38+00:00

    Thanks you ,   i'm solved

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  4. Anonymous
    2015-02-15T04:42:12+00:00

    Oh yeah,  Dell will have you going round in circles and tell you your hardware needs replacing.  They tried to get me to buy several hard / solid state drives and "try them one-by-one until we find one that works" .  Then they tried to get me to buy a new motherboard!  I will never buy Dell again.  It's a Windows issue, for sure - a global one at that - it doesn't seem to matter what make of PC you're running Windows 8/8.1 on - it'll update one day and then your hooched until you can get some good advice from someone who knows about computers (i.e. NOT Dell - who just try to sell you stuff).

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