For now stick to my post
After you complete my steps, check to see if you can open a fresh copy of task manager from dell2. If the problem persists, I will now be closer to pinpointing the culprit that it preventing you from opening task manager with a special program that monitors
file system actions.
INSTRUCTIONS
Part 1
- After you download the attached text document from the email,
OPTIONAL: Check if the contents are the same as I posted on the forum if you wish.
- Change the extension of the document from ".txt" to ".reg"
3)Double click the file to import it into the registry. You will get a prompt asking you if you want to add this information to the registry, click "yes".
When finished, restart your computer. Your computer should start up much faster now.
Part 2
- Please download the avg remover
LINK> http://www.avg.com/ca-en/utilities
Open the exe file and uninstall avg.
- Please download the malwarebytes remover
LINK> http://helpdesk.malwarebytes.org/entries/20818461-use-mbam-clean-exe-to-completely-remove-malwarebytes-anti-malware
Open the exe file and uninstall malwarebytes.
- Please go to Add or Remove Programs and Uninstall SpyBot Search&Destroy
Part 3
- Copy taskmgr.exe from C:\windows\system32 on Dell2 to your usb thumb drive
- Copy taskmgr.exe from your usb drive to your desktop on HP-infected.
- Double click to open taskmgr.exe, report results to me on forum.
-Alex
-Alex