This really sucks. I went to an ATT corporate store yesterday to purchase a new Lumia 640XL solely for streaming DTV on. The ATT sales rep very happily sold me the phone while commenting about how nice the 5.7" screen would be for viewing DTV. It now appears ATT also has a serious issue with a lack of training it sales reps with regards to which device is capable of streaming DTV. ATT, you sell phones that are not capable of delivering the content you are currently advertising, that's 100% on you and I will not take it lying down. If a solution can't be found at your (corporate ATT) store today, I will have the new service I ported over from T-Mobile yesterday, ported back. Sorry, but some things in life are quite simply inexcusable. ATT, this is one of those times! Get your buttocks in gear and get a Windows compatible DTV App published, TODAY!!!!
Did ATT ever help you, further, with this?
I don't know if it's lack of training,or if they're openly lying, just to increase sales. After all, Wells-Fargo, apparently, made up many bogus accounts. Why would that be? Maybe it would make them look better for stockholders?