Windows 8 x64 error (0xc000007b)

Anonymous
2013-08-11T21:33:53+00:00

I had windows 7 for a bit until I had a issue and I couldn't use my installation media to fix it. I use windows 8 now and everything has been going fine, until I got the dolphin emulator (x64 version) and I get a .dll error. so I downloaded directX and it fixes it. then after thet I get error (0xc000007b) whenever I start up the emulator, ive heard that directx fixes it, but I cant reinstall from the programs and features menu. and when I use dx setup, it just says install failed and wants me to check the log. but theres no log. and then I restarted the computer. installed VC++. restarted. still have the error. then made sure my ATI software was active and working. it was, all drrivers and software up to date. but still that error. and ive just gotten so tired of it, all these software requirements and errors, make me start to hate windows. I tried to run the program in every possible comp. mode. still no luck. please help!

Windows for home | Previous Windows versions | Gaming

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Anonymous
2013-08-12T13:23:12+00:00

Hi,

To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

1.       What version Microsoft Visual C++ is installed on the computer?

2.       What is the exact error message about .dll error and when you install DirectX setup?

Mostly, these kinds of error can be caused by two factors:

·         Runtime components of Visual C++ Libraries are missing.

·         Software problem.

**Method 1:**If the issue is caused by #1, you can reinstall the Runtime components of Visual C++ Libraries to resolve the problem.

Microsoft Visual C++ 2010 Redistributable Package (x86)

**http://www.microsoft.com/en-in/download/details.aspx?id=5555**

Microsoft Visual C++ 2010 Redistributable Package (x64)

**http://www.microsoft.com/en-us/download/details.aspx?id=14632**

If the issue still persists after installing above package (install anyone as per the version of Operating System you are using), the issue should be a software problem.

**Method 2:**I suggest you take a Clean Boot check whether it is a software conflict issue. If not, it is still recommended to address the problem with manufacturer support.

Place the computer in a clean boot state and then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

**http://support.microsoft.com/kb/929135**

Note: Follow the section “More information” to reset the computer to start as usual after troubleshooting with clean boot.

You may also refer to this link from Dolphin Forums where the same error code has been discussed.

Hope this information helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

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  1. Anonymous
    2013-08-20T21:01:18+00:00

    By the way, thanks for the help.

    I do have my libraries up to date. I think it might be a conflict issue, because it worked on windows 7. I don't think its its because of windows 8, because my Nintendo 64 emulator runs flawless. my specs are:

    Intel Core Extreme (x2) at 3 ghz. each.

    4gb Of ram

    x64 Processor and x64 version of windows 8

    GPU (x2) at 3 ghz ea.

    ATI Radeon X1950 Graphics card. (with latest drivers installed)

    So ill take your word for it and check if its a program conflict. ill check in when I do a chean boot.

    again, thanks for the help

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  2. Anonymous
    2013-08-20T21:18:38+00:00

    All I get when I try to install directx I get a "Could Not Complete Install, Please check log" but there is no log. ill try DX 9. because a lot of games I play (Including Black Ops) recommend me to install DX 9. And if that doesn't work, ill do everything i can using information from the Forums.

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  3. Anonymous
    2013-08-25T21:46:47+00:00

    Hi,

    You cannot install DirectX 9 on Windows 8. By default Windows 8 has latest version of DirectX 11 preinstalled. To check the DirectX version on Windows 8 press Windows key + R type dxdiag and press enter.

    I would suggest you to run the Dolphin Emulator in compatibility mode and check if it helps.

    http://windows.microsoft.com/en-in/windows-8/older-programs-compatible-version-windows

    http://windows.microsoft.com/en-IN/windows-8/get-apps-devices-working

    Since the issue is specific to Dolphin Emulator. I would suggest you to contact Dolphin Emulator support site for further assistance.

    http://www.dolphin-emulator.com/support.html

    Hope this helps, if you need further assistance on Windows let us know we will be glad to help.

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  4. Anonymous
    2014-01-06T15:17:47+00:00

    Delete this files from "C:\Windows\System32" "xinput1_1.dll", "xinput1_2.dll", "xinput1_3.dll"... all xinput1_*.dll and run "dxwebsetup.exe" again - thats all! I had the same problem and nothing helped, and now everything works as expected, and the error is gone!

    Merry Christmas to you all!

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