Windows 8 x64 error (0xc000007b)

Anonymous
2013-08-11T21:33:53+00:00

I had windows 7 for a bit until I had a issue and I couldn't use my installation media to fix it. I use windows 8 now and everything has been going fine, until I got the dolphin emulator (x64 version) and I get a .dll error. so I downloaded directX and it fixes it. then after thet I get error (0xc000007b) whenever I start up the emulator, ive heard that directx fixes it, but I cant reinstall from the programs and features menu. and when I use dx setup, it just says install failed and wants me to check the log. but theres no log. and then I restarted the computer. installed VC++. restarted. still have the error. then made sure my ATI software was active and working. it was, all drrivers and software up to date. but still that error. and ive just gotten so tired of it, all these software requirements and errors, make me start to hate windows. I tried to run the program in every possible comp. mode. still no luck. please help!

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2013-08-12T13:23:12+00:00

Hi,

To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

1.       What version Microsoft Visual C++ is installed on the computer?

2.       What is the exact error message about .dll error and when you install DirectX setup?

Mostly, these kinds of error can be caused by two factors:

·         Runtime components of Visual C++ Libraries are missing.

·         Software problem.

**Method 1:**If the issue is caused by #1, you can reinstall the Runtime components of Visual C++ Libraries to resolve the problem.

Microsoft Visual C++ 2010 Redistributable Package (x86)

**http://www.microsoft.com/en-in/download/details.aspx?id=5555**

Microsoft Visual C++ 2010 Redistributable Package (x64)

**http://www.microsoft.com/en-us/download/details.aspx?id=14632**

If the issue still persists after installing above package (install anyone as per the version of Operating System you are using), the issue should be a software problem.

**Method 2:**I suggest you take a Clean Boot check whether it is a software conflict issue. If not, it is still recommended to address the problem with manufacturer support.

Place the computer in a clean boot state and then check if it helps. You can start Windows by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8

**http://support.microsoft.com/kb/929135**

Note: Follow the section “More information” to reset the computer to start as usual after troubleshooting with clean boot.

You may also refer to this link from Dolphin Forums where the same error code has been discussed.

Hope this information helps. For any further Windows related assistance, feel free to contact us and we will be happy to help.

Was this answer helpful?

90+ people found this answer helpful.
0 comments

52 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-12-23T15:21:17+00:00

    YEAR IS GOOD

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-09-17T12:06:47+00:00

    Does this work with windows 10?

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-09-17T12:05:34+00:00

    Change the premission. Go to advance and use admnin to change it. Set it to admin then press ok and click a check in the full control box. After that click trust installer and click uncheck in the same box. You should be able to delete it now.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-03-24T06:20:28+00:00

    Hello Niko,

    Thank you for sharing information with us.

    I also hope that your suggestions may help other community members to resolve similar issues.

    I appreciate it.

    Thank you

    Was this answer helpful?

    0 comments