Hi William,
Thank you for posting the query on Microsoft Community and we are happy to help you.
As per the query description, the computer is performing at a slow rate as it takes more time to load certain programs.
I would like to gather few information on this issue to help you better:
- Did you make any changes to the computer prior to this issue?
- Is this issue specific to any particular program?
If the issue is not specific to any particular program, then, it could some other application or programs, which run at the background, resulting to the slow performance on the computer.
I would suggest you to perform System Maintenance troubleshooter on the computer and check if it fixes the issue.
You can follow the methods:
Method 1:
Please follow the steps to perform System maintenance check to improve performance of the computer:
a) Press Windows and x key together and select Control Panel.
b) Click on **Troubleshooting.**c) Click on View all on the left side panel.
d) Click on System Maintenance and follow the onscreen instructions.
Method 2:
I would suggest you to refer to the link to improve PC performance:
“Ways to improve your PC's performance”
http://windows.microsoft.com/en-IN/windows-8/improve-pc-performance
You can also refer to the link to improve the computer’s performance by optimizing the hard drive.
Here’s how you can do so:
“Improve performance by optimizing your hard drive”
http://windows.microsoft.com/en-in/windows-8/improve-performance-optimizing-hard-drive
Important: Data available on bad sectors might be lost when chkdsk tries to repair your hard disc.
Method 3:
I would suggest you to boot the computer into Safe Mode and check if you experience slow performance.
You can refer to the steps to do so:
Step 1:
Please refer to the link to boot the computer into Safe Mode:
Windows Startup Settings (including safe mode)”
http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode
Step 2:
If the issue does not occur in safe mode, then you may boot the computer into clean boot state and check if any program or application might be the reason behind this issue.
You can refer to the link to boot the computer into clean boot state:
“How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or
Windows 8”
http://support.microsoft.com/kb/929135
Note: Please go through the section: How to reset the computer to start as usual after
troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.
Please reply us with the status of this issue.
Feel free to let us know if you have any other query on performance related issue and we would be glad to assist you.