Windows 8 BSOD System Service Exception

Anonymous
2012-12-22T08:21:42+00:00

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-02-16T20:22:35+00:00

    My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

     

    Here are the files I've noticed are needed after looking through the forums a bit:

     

    Minidump files: http://sdrv.ms/WD992o

    System File Information: http://sdrv.ms/RakUdp

    Go to Device Manager from control panel then from View menu click on show hidden devices, then look for drivers under Non Plug and Play Drivers (More likely to be there), check if there is any danger sign on them, if there is, then try updating or uninstalling the driver then restart your PC.

    It is recommended to perform scan using:

    http://www.malwarebytes.org/

    Make sure your system is clean first. use CCleaner to get rid of junk files: http://www.piriform.com/ccleaner/download

    Perform scan for spyware also using superantispyware http://www.superantispyware.com/

    You could also use this one http://www.emsisoft.com/en/software/eek/

    http://www.emsisoft.com/en/software/eek/

    Checking your disc for error can also help to fix the problem.

    Run System File Checker

    http://www.online-tech-tips.com/windows-8/check-disk-and-system-files-in-windows-8/

     

    If above did not solve the problem then

    Go to msconfig (type in search box in startmenu or run in xp then press enter) then prepare your PC for clean boot by disabling all startup items and none windows services then restart your computer. See if it make a difference? if it did then you have to find out which ones caused the problem.

    Make sure your windows is uptodate and drivers are working properly and they are uptodate too.

    Uninstall programs you don't use or you have recently installed that might have caused the problem.

    Uninstall toolbars or any other unused third party programs.

    Use this program http://technet.microsoft.com/en-gb/sysinternals/bb963902.aspx

    to see what is in start up and remove redundant and disable unwanted programs 

    You can also visit my blog here: http://safeworldwidewebsurfing.blogspot.co.uk/ for more tips on how to surf web safely!

    Has anyone tried any of above? What I suggested before?

    Go to Device Manager from control panel then from View menu click on show hidden devices, then look for drivers under Non Plug and Play Drivers (More likely to be there), check if there is any danger sign on them, if there is, then try updating or uninstalling the driver then restart your PC.

    If you found any driver with danger sign then you will need to update its related software or uninstall it completely if you can replace it with another... e.g. your anti virus

    It is recommended to perform scan using:

    http://www.malwarebytes.org/

    Make sure your system is clean first. use CCleaner to get rid of junk files: http://www.piriform.com/ccleaner/download

    Perform scan for spyware also using superantispyware http://www.superantispyware.com/

    You could also use this one http://www.emsisoft.com/en/software/eek/

    http://www.emsisoft.com/en/software/eek/

    Checking your disc for error can also help to fix the problem.

    Run System File Checker

    http://www.online-tech-tips.com/windows-8/check-disk-and-system-files-in-windows-8/

    You can run SFC by going to the Start Screen, right-clicking on an empty spot and choosing All apps. Scroll to the right and then right-click on Command Prompt.

    Choose Run as Administrator from the bar that pops up at the bottom of the screen. Now at the command prompt, type the following command:

    sfc /scannow
    

    This will start the verification process for all system files in Windows 8.

    Uninstall programs you don't use or you have recently installed that might have caused the problem.

    Uninstall toolbars or any other unused third party programs.

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  3. Anonymous
    2013-02-16T21:15:34+00:00

    Hi all, I had this problem with my brand new Tosh Sattellite that I got at christmas, almost everytime i used the network connection (printing, surfing, homegroup etc). After a few hours searchin the web on my other PC, and looking at the minidumps etc with a friend, we decided that Mcaffee's drivers were causing the problem. After a quick uninstall, it was all fixed and has worked perfectly under fairly extreme hours of usage, almost entirely web based. So first off, if any of you have Macaffee installed I would remove it ASAP, and then see what happens. Use Avast! instead. Free and much more effective.

    However, I have had the crash twice in the last few days - caused either by a graphics driver update, or a few "extra" bonuses for IE. I haven't gotten around to ascertaining which yet.

    Generally, updating all your drivers through device manager should fix it. Otherwise just try looking through the Driver folder, work out which program they each belong to and if any either don't belong to any program or do the same thing as another one (e.g. Norton and Mcaffee)

    Finally and unrelated - UPDATE JAVA - THERE WERE LOOPHOLES IN SOME OF THE RECENT VERSIONS THAT ALLOWED COMPLETE ACCSESS AND CONTROL OF YOUR PC THOUGH SIMPLE CODING - The most recent update fixes these.

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  4. Anonymous
    2013-02-16T21:16:16+00:00

    Kaspersky can cause this, if youre still here, and if it hasnt been fixed, uninstall it., Then see if it crashes

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  5. Anonymous
    2013-02-16T22:51:32+00:00

    Running into same issue.  Sick of Windows and the BSOD.

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