Windows 8 BSOD System Service Exception

Anonymous
2012-12-22T08:21:42+00:00

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-02-26T18:19:25+00:00

    I uninstalled the following updates and haven't got a BSOD ever since:

    2805940

    2799494

    2790655

    2778344

    2795944

    2803676

    At least one of them must be the culprit

    To uninstall, go to Control Panel -> Uninstall a program -> View installed updates -> Find the updates you want to uninstall, right click and choose Uninstall

    Also, remember to disable automatic update so that they won't be automatically installed again. In other word, don't choose "Install updates automatically (recommended)". Choose one of the others, like "Check for updates but let me choose whether to download and install them"

    You can also hide the updates that you have uninstalled away so that Windows don't try to install them again. Don't worry, you can always come back to them later by clicking "Restore hidden updates"

    EDIT: you may want to try 2778344 first, it seems that's the culprit

    I also made a blog post here: http://chinbim.blogspot.ca/2013/02/systemserviceexception-bsod-in-windows-8.html

    I did what was recommended here and deleted 2778344 which is a security update and it stopped the problem I was having with service system exception  and my computer has been fine ever since. I suggest that any one with this issue might want to try this first it seems to be the best fix and my husband's work is also using this with their tech support to tell any customers having the same issues.

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  3. Anonymous
    2013-02-27T05:38:59+00:00

    I just got my Gateway zx one last week and all was well for a while until I started installing updates. All of a sudden the computer is slower and I've had 3 BSODs. I have uninstalled and hidden kb2778344 and also updated my graphics card driver (AMD). Hoping that this will fix the problem!

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  4. Anonymous
    2013-02-27T22:33:10+00:00

    Windows update for AMD processor has just come out: http://support.microsoft.com/kb/2818604

    It's a small update for AMD processors, could this be it?

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  5. Anonymous
    2013-02-28T23:28:58+00:00

    un GRAND merci mon probleme a ete regle en desinstallant la mise a jour de "securite" KB2778344

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