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My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.
Here are the files I've noticed are needed after looking through the forums a bit:
Minidump files: http://sdrv.ms/WD992o
System File Information: http://sdrv.ms/RakUdp
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Hypes 4x,
There is a microcode update for Windows 8 computers that use AMD processors that may help with the error:
http://support.microsoft.com/kb/2818604
So make sure that update, if applicable to your system, is installed
If the error persists or you need further help consider starting a new topic on the issue to get better, individualized help.
I started getting the Service Exception Error BSOD a month ago. I only noticed it happen while I was browsing the web. Happened with firefox, IE, and Chrome. Some people had suggested it might be firefox but I had it happen on the other browsers as well. I am aware Firefox 19 is having issues right now and is constantly crashing for a lot of people but that never prompts the BSOD or Service Exception Error message. It happened to me so often that I restored my computer. Didn't have it happen again for a whole week. Then yesterday when I was shutting down my Windows 8 PC it only gave me the options to "Update and restart" or "Update and Shut Down". I didn't think much of it so I just let it update. Then today when I started using it I had the dreaded System Service Exception BSOD happen again. It seems one of Windows 8 updates is likely what triggers the problem but how do we get rid of it? Or can Microsoft just figure it out themselves since so many people are experiencing this PC breaking error and then perhaps patch it with another update?
Many thanks to Chinhodado and the poster who narrowed it down to KB2778344 (I can't see who at the moment), .......
Yes, many thanks to those who isolated the problem to KB2778344. Nice work!
Hi Jiří Richtr,
I posted in that thread asking for the minidump files.
Andre has asked for the C:\Windows\memory.dmp file which may help.
I've installed this microcode update (NB with E-350), but BSOD still appears. I had to uninstall KB2778344 again to make my system stable.
See
for my posts.
