Windows 8 BSOD System Service Exception

Anonymous
2012-12-22T08:21:42+00:00

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2013-02-20T20:11:10+00:00

    YES Now my computer is working great ! But I Now Know That it Was the UPDATE(((    2778344  )))  That Was The One Causing the BLUE SCREEN and Now I can Surf The Net and Open Programs with no Problem , it has Been since last Night I uninstalled the Updates and WOW NO BLUE SCREEN :-)

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  2. Anonymous
    2013-02-20T20:05:35+00:00

    YES YOU ARE SO RIGHT!!!! THE ONLY UPDATE TO UNINSTALL IS THE ONE THAT IS  2778344  :-) THEN JUST HIDE IT ! AND NOW ALL IS WORKING FINE ! Wooooo Hooooo :-)

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  3. Anonymous
    2013-02-20T19:35:16+00:00

    Ok, so it seems 2778344 is the culprit.

    I would strongly suggest anyone having this BSOD to uninstall update 2778344 first to see if the problem goes away.

    @Caroline: I guess it's telling you to install the updates that you have uninstalled, and maybe definition update for Windows Defender. As far as I know, there have been no other updates (security, etc...) yet.

    You can still turn on automatic update but leaving out the uninstalled ones by doing this:

    • Go to Control Panel -> System and security -> Windows update
    • Click on  "<number> important update is available". You will see the updates that you have uninstalled there.
    • Right-click on each of those updates (those that you have uninstalled and don't want Windows to remind you about installing them again) and click Hide update
    • Now you can enable automatic update again, and it won't install those that you have uninstalled.

    Also, as garys and tgirlintexas have pointed out, the culprit maybe 2778344 only, so perhaps you would want to reinstall the other updates again. I haven't tested it though.

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  4. Anonymous
    2013-02-20T19:17:32+00:00

    Chinhodado -- I haven't used it too much yet, but no crashes yet and I have been on two websites with Internet Explorer. I have uninstalled the list that was suggested and disabled automatic updates, but my computer, every time I "wake it up" from screensaver mode, is telling me I need to install updates. I am guessing those are the updates I uninstalled...or maybe there are new updates? I chose the option to download them but not install them. So, going forward, I am wondering how I will know which updates to install, if any. (And where to find them, but probably another thing to google.) Glad I found this forum! Thanks.

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  5. Anonymous
    2013-02-20T19:09:38+00:00

    But, SFC will only find Wndows problems that are due to corrupted files, right?

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