Windows 8 BSOD System Service Exception

Anonymous
2012-12-22T08:21:42+00:00

My computer is just a few weeks old and has been working fine until today. I have gotten the blue screen of death many times today and each time it's said it has something to do with System_Service_Exception. If anyone could help me out, it would be greatly appreciated.

Here are the files I've noticed are needed after looking through the forums a bit:

Minidump files: http://sdrv.ms/WD992o

System File Information: http://sdrv.ms/RakUdp

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-04-21T20:11:59+00:00

    You can leave KB2778344 uninstalled and proceed with installing other Windows Updates.

    You would have to "hide" KB2778344 so it does not get reinstalled.

    You have to be set up to "choose" to install updates to be able to "hide" them.

    You would miss the security benefit of KB2778344.

    Also, there is no charge for support involving Windows Updates so consider contacting Microsoft for further help:

    http://support.microsoft.com/kb/295539

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  2. Anonymous
    2013-04-19T21:21:57+00:00

    Does anyone  know whether Microsoft has released a Windows Update that would allow those users who have uninstalled KB2778344 to now proceed to accept Windows Updates?

    I ask in the context of those users who are not comfortable applying the microcode update fix.

    Thanks.

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  3. Anonymous
    2013-04-11T05:08:26+00:00

    Hi,

    SYSTEM_SERVICE_EXCEPTION is typically a 2 part troubleshoot. The first part involves enabling driver verifier and getting a verifier enabled dump:

    http://mikemstech.blogspot.com/2011/12/troubleshooting-0x3b.html

    The second part involves analyzing the dumps with windbg to try and determine a cause for the issues.

    http://mikemstech.blogspot.com/2011/11/windows-crash-dump-analysis.html

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  4. Anonymous
    2013-04-10T18:14:13+00:00

    I followed a lot of instructions/tips posted here unfortunately after the last one 3 weeks ago I got 7 bsods in 12 hours. I took the laptop back to  the store I bought it too and I got a full refund as the last bsod made using the internet incompatible. Thankfully I still have my windows 7 laptop  4 years old is like heaven sent  working better, faster than the 4 month laptop in windows 8.

    Before you say ill need to move to windows 8 fair enough ive put the money towards going back to apple macs which i used for 22 years before i moved to PC

    I think windows introduced windows 8 too quickly and I think most of us would have moved over gracefully from 7 to 8, however 8 is fine if you have a tablet, laptops PCs  its a different kettle of fish felt too rushed and I know rival companies with tablets where sneaking ahead of Windows but fans of windows would have waited to a better more laptop/pc friendly OS to arrive rather than a os that alienates anyone who doesnt have a tablet

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  5. Anonymous
    2013-04-10T02:06:36+00:00

    I just restored my computer back to default setting and already got 2 BSoDs

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