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Please see the attached GIF/video to see what I'm talking about.. In the last few days with no changes
made to my PC I've seen the 'Sorry, this app is no longer available' Error, and it is some kind of Bug
because I can get the app to appear using the method seen in the video
So, whats up with the Store? Is something broken on either Microsoft's end or my own? Is anyone else
having this issue. Mostly this happens when I click links to apps on External sites like WinBeta or
Neowin etc tho I have seen it happen Searching for apps in the Store app itself. To reproduce find
an external link to an app .. click it, if the Store finds the app without issue close the Store app without
returning to the Store(Home) section. Find another app link and click it
I've just been waiting for a Fix to come along Server side.. as I'm fairly sure I did not change anything,
Store had been working fine for the most part since Win8 Launch
I Recorded an updated video, a better example of the Issue I'm having
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
For anyone still paying attention to this KB problem, after installing ALL other updates for this Patch Tuesday 10 Sept 13(all installed without issue), I went back and restored KB2862768 which I believe initially was Optional, it is now marked as Important
So I've now got KB2862768 installed and this Windows Store issue seems to be gone, I assume
Msft has now fixed this issue, I have every update available installed both optional and important etc
@dingl_ only...
Please answer-by-number in your very next reply:
(a) KB2862772 & KB2868623;
(b) KB2850851 & KB2847928; KB2839894;
(c) KB2829254, KB2804583, KB2830290, KB2813170 & KB2781197;
(d) KB2807986; KB2789650 & KB2789649.
The June, July & August 2013 update rollups (i.e., KB2845533, KB2855336 & KB2862768), like all previously released update rollups, are Optional,
*non-security* updates (yes, even though they're offered as **Important** updates). Feel free to hide them & move on with your life.
• HOW TO Hide an Update or Restore a Hidden Update (good for Win8, too)
[http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html](http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html)
PS: Microsoft offers home users no-charge support for *security* updates only.
Hi mullern, if you haven't please view the other thread I createdand click 'Found this helpful- Me too" at the top, hopefully to get some attention
I had exactly the same problem, and the store returned to "normal behavior" after going back to a restore point before installing the Aug2013 optional update (I had installed 11 updates together, so I did not know which one - your post now confirms it to be the optional update, which was my suspicion. I will now install the mandatory ones again and hope....... but first I create a new restore point :-)
If you're having the same issue as me at all... try uninstalling KB2862768 August 2013 update, it should be shown as an optional update... uninstalling this update god rid of my issue tho I'm not sure what to do myself leave it uninstalled or install or wait for Msft to fix
Let me know if you have this update installed, you can view your Installed updates in Control Panel.
Control Panel>Programs .. then you can click View installed Updates look for the KB number and uninstall