dism.exe /online /cleanup-image /restore health failed error code 0x80246007

Anonymous
2012-12-04T03:03:03+00:00

I can't update my Windows 8 Apps in start screen. Tried all steps and get stuck on this DISM Command. The /scanhealth completed successfully though but this /restorehealth didn't. It says DISM Failed. No Operation Was Performed. For More Information, Please Review the Log File.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-12-04T21:04:07+00:00

Hi,

Thank you for choosing Windows 8 and thanks for providing us an opportunity to assist you.

As per the description provided I understand that you are unable to perform app update, it would be grateful if you can reply to this question in order to assist you further.

·         Have you made any changes to the computer to this issue?

This problem may occur if the Windows Update database is corrupted. I would suggest you to try the following methods and check if it helps.

Method 1:

I would suggest you to run the Windows update troubleshooter and check if it helps.

a) Press the ‘Windows + W’ key on the keyboard.

b) Type troubleshooter in the search box and then press enter.

c) Select Troubleshooting. Click on view all and select Windows Update and follow the on-screen instructions.

Method 2:

You may disable the Proxy setting and check if it helps:

a. Follow these steps and check if it helps.

a. **** Press Windows Key +R, typeinetcpl.cpl and press enter.

b. **** Click the Connections tab, and then click LAN settings.

c. Uncheck the Use a proxy server for your LAN check box.

d. Click Ok.

Method 3:

  1. Type Notepad on start screen, and press enter.
  2. Copy the following text, and then paste the text into Notepad.

net stop wuauserv

cd %systemroot%\SoftwareDistribution

ren Download Download.old

net start wuauserv

net stop bits

net start bits

net stop cryptsvc

cd %systemroot%\system32

ren catroot2 catroot2old

net start cryptsvc

  1. Click File, click Save As, and then type Repair.bat.
  2. In the Save as type box, click All Files.
  3. In the Save in box, click Desktop, and then click Save.
  4. On the File menu, click Exit.
  5. Double-click the Repair.bat file that you saved in step 5.

Try to install the updates again. If you can install the updates, delete the Repair.bat file. To do this, right-click Repair.bat, click Delete, and then click Yes.

Please follow all the steps and if the issue persists, revert back and we will be glad to help you.

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  1. Anonymous
    2014-01-02T20:50:02+00:00

    I did not have the same issue as you but I had a dism issue and I ran these three commands in this order via batch file. May help, may not. Scan health and restore health took a while. Check health is quick.

    %windir%\system32\Dism.exe /Online /Cleanup-Image /ScanHealth

    %windir%\system32\Dism.exe /Online /Cleanup-Image /CheckHealth

    %windir%\system32\Dism.exe /Online /Cleanup-Image /RestoreHealth

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  2. Anonymous
    2014-01-06T11:30:47+00:00

    dism.exe /online /cleanup-image /restorehealth

    This command failed with error code 0x8024402c

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  3. Anonymous
    2014-04-11T10:48:16+00:00

    hello,

    pheraps you could help me. how i can force dism to search in windows update online for missing or corrupted files found in the system?

    thank you, marco.

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  4. Anonymous
    2014-04-15T14:52:14+00:00

    I tried everything on this site to no avail.  I have 3 computers with the same problem, Has any one come up with a workable solution? Will MS come up with the answers?

    Mitchell Cleveland

    ******@msn.com.

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